bfgImbrium
Manatee
Manatee
4,236 Posts

Post any Cooking Dash technical issues here only

[Post New]by bfgImbrium on Apr 12, 11 12:20 AM
If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Frequent Crashing of Game
Game Compatibility

While we can offer a known solution for technical issues in the forums, or other tech savy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team. The forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly. If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.

 
x2kul
Shark
Shark
10,424 Posts

Re:Post any Cooking Dash technical issues here only

[Post New]by x2kul on Apr 12, 11 11:57 AM
I'm losing customers every time I play level 45. When I contacted Playfirst, I had 21 to the 24 you're supposed to have. Uninstalled and reinstalled (after cleaning out puter) and # went to 20. Played again, now it's 19!

I'm losing my mind.

p.s. Live chatted with a very nice CS @ BFG already.

ETA: I figured it out

Edited on 04/14/2011 at 12:29:29 PM PST


 

Ribs do not show..cooking dash

[Post New]by Bearmurph on Feb 20, 12 1:55 PM
Customers order ribs but they don't show in the meat rack

 

Ribs do not show..cooking dash

[Post New]by cobba2 on Feb 22, 12 7:53 AM
Bearmurph wrote:Customers order ribs but they don't show in the meat rack


I have the same issue. It's not just ribs, it's other stuff as well.

What's the point of serving customers that order stuff that the restaurant doesn't have?????????????????????!!!!!!

Any idea when there will be a fix for this?

 

Re:Post any Cooking Dash technical issues here only

[Post New]by anncaroltan on Feb 28, 12 4:08 PM
Yes I'm experiencing the same issue too! They order ribs are what looks like calamari and they are not on the meat racks! Please fix

 
ark161
Clownfish
Clownfish
611 Posts

Re:Post any Cooking Dash technical issues here only

[Post New]by ark161 on Apr 18, 12 5:48 PM
there's this irratating mettalic echo that happens whenever im using the jukebox any level, and restaurant same problem. Im sick of hearing it 'cause i think its giving me headaches HATE THIS PROBLEM. please solve thanks ark161

Edited on 10/14/2012 at 7:31:10 PM PST


 
ark161
Clownfish
Clownfish
611 Posts

Re:Post any Cooking Dash technical issues here only

[Post New]by ark161 on Apr 18, 12 5:50 PM
any problems with handing a coffee to a customer? because one time(this happened just now) i was handing a cup of coffee to customer, but guess what? it did not make him get more hearts. Another tech issue im afraid

 

Re:Post any Cooking Dash technical issues here only

[Post New]by acebeth on May 5, 12 4:25 AM
I bought the Cooking Dash [non deluxe] free trial and I completed the levels it gives you. A couple of times my stoves did that and I thought it was just to make it harder. I bought the full version [£1.99] and a lot of the time my stoves don't work!! I put the food in the correct stove and the little white circle comes up except IT DOES NOT DO ANYTHING APART FROM THAT. I wait. And wait. And wait some more. and not even a FRACTION of it turns green. Also if I put some food in the OTHER stove while the other is still 'frozen' then it does the same. I can serve other food fine while this happens and the customer who wants that cooked food's hearts will go down. ITS SO ANNOYING cuz I have to restart levels like eight times because I cant serve the food. I am only on level 5 [Flo's Diner] because of this problem... :[ I have tried:
- turning off and turning on my iphone 3g
- restarting the game
- waiting for the whole level to see if it ever cooks (it doesn't)
- tapping the 'help' button on the game to see if this is some part of the game (it isn't)
**IF ANYONE KNOWS HOW TO FIX THIS PROBLEM THEN PLEASE PLEASE TELL ME BECAUSE I HAVE JUST WASTED £1.99 ON A GAME THAT IS FAULTY. OTHERWISE I WILL CONTACT PLAYFIRST TO SEE IF I CAN GET MY MONEY BACK**
note: I also have wedding dash [full version] and that has NO problems so its the game D:

 
ark161
Clownfish
Clownfish
611 Posts

Re:Post any Cooking Dash technical issues here only

[Post New]by ark161 on Oct 14, 12 7:31 PM
no comment i assume

 
ark161
Clownfish
Clownfish
611 Posts

Re:Post any Cooking Dash technical issues here only

[Post New]by ark161 on Oct 15, 12 2:21 PM
is anyone else having either one of these problems

 
ark161
Clownfish
Clownfish
611 Posts

Re:Post any Cooking Dash technical issues here only

[Post New]by ark161 on Dec 24, 12 7:23 AM
why isnt anyone responding to this or my chainz 2 relinked forum does nobody know the answer please reply desperate for more posts

 

Meat grinder won't work

[Post New]by Atibrahim on Jan 16, 13 11:41 PM
I cannot get the meat grinder to work. As far as I can tell everything else works. I lose customers who order ground meat. I click it and nothing happens. What should I try?

 

Paid for Cooking Dash, but it is not working!

[Post New]by Nuwgurl on Aug 30, 13 11:43 AM
I paid for cooking dash TWICE on the ipad, and none of the restaurants are opening up! I paid $1.99 the first time and $2.99 the second time. Now it is asking me for $3.99 to upgrade. Help me! My kids love this game.

 
 
 
 
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