bfgDonau
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Post any Alchemist's Apprentice technical issues here only

[Post New]by bfgDonau on Apr 25, 11 7:55 AM
If you are having problems getting Alchemist's Apprentice to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct common issues in the past:

Game Crashing, Freezing, or Blank Screen
Game Compatibility

While we can offer a known solution for technical issues in the forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team. The forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly. If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.

*Please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'

 

Re:Post any Alchemist's Apprentice technical issues here only

[Post New]by curiousgoods on Jul 3, 11 9:46 AM
I have downloaded this game 4 times on my new Toshiba notebook NB505 and the bottom part is cut off.
about the bottom fouth of the screen is black and the game cannot be played. Please Help with this.

 
 
 
 
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