McAfee finding all Big Fish games as having generic.dx trojan. Anyone else?

Hey, today both my wife's computer and mine have had two different versions of McAfee (Home and Enterprise Edition) detecting every game executable as having the generic.dx trojan. Is anyone else having the same issue?

All of our games were working fine and for several months until today. Now every single PC game that we have on our computers has been rendered useless because McAfee has discovered and removed the trojan along with each game executable!

Has anyone in the community had this problem? I have to assume that a virus update was released by McAfee today or late yesterday that has resulted in this happening. But two different computers, running two different versions of McAfee? I can't believe that this could just be us?!

Anyone else experiencing this?

I know the Norton program will identify certain BF games parts as a trojan as well. If you go to the help pages and type in Virus there is more information there.

I would suggest contacting customer support to see if they can help you out. It'll have to be emailed since live chat is now closed for the holidays.

Hope this helps.

Welcome to the forums!

my games were working fine, served dinner, went back to my games and now they are identified as trojans and erased by mcafee.

I just checked the help pages myself and there is information there regarding this problem. They suggest A) contacting the anti-virus company and adding the BF applications to the safe list.

There is more information listed there but I figured those would be the hot points you might be interested in. Sounds like Mcafee did a definitions update.

McAfee just wiped out all my games too!

I've been tinkering with computers way back to basic. I have a specialized virus protection, plus the one built into my isp router. A friend of mines has servers that host several forums. Yes I get a license cause he has a certain number of licenses and always buys one extra for me.

My virus scanner has NEVER picked up any hint of an alert from here. Neither has the one from the ISP. More than likely your AV is seeing as such, some AV writers are kinda funny bout that. Or you've picked it up online and it has attached itself to you bigfish programs, very likely. So check out the info on the help page.


The fish puts alot of hard work into making sure these games are clean when they distribute them. So it's either a glitch, your AV needs to be updated, or you picked up a buggy from the internet that leached onto your fishie programs.

Have you been hanging out at Myspace or opened an email from them lately???


PS MacAfee is bad about that...

Lilprincess.... I don't think it is BFG at all. McAfee had just updated maybe a 1/2 hr go and when I got out of the game I was in it deleted files. I have been buying games from BF for years and trust them completely.

You are right Cyndo. BF Games are totally 100% virus free. That's one of the best parts about this site. Not worrying about viruses in the games.

Most likely what has happened with those of you running McAfee is that they updated their virus definitions and somehow the BF applications were listed. What I would suggest is adding the bf applications to your safe list as well as checking out the help pages.

Exactly what I was saying and thinking LOL
There is a virus out there right now that can attach itself to executable files, so if you go to Myspace alot it could be a rough ride later LOL

Also McAfee is a bugger sometimes!!!

I've always trusted !!! I think sometime AntVius companies get a lil onery streak in them LOL

Same happened here. All my games were wiped out and every time I sign on to the internet Siteadvisor pops up and opens about half a dozen times until I finally get it closed. I have followed the directions on the help forum and am going to try to reload them now. Good luck everyone!

I just had the same problem with Floating Kingdoms, McAfee wiped out. I reintalled it and as soon as it was installed McAfee wiped it out again. I'm afraid to go into my other games until this is fixed. Shouldn't BF advise McAfee of the problem? We only have 3 loads on these games before we have to buy them again.

pmich.. you now have unlimited downloads. That was changed.

Sheesh...just got home...me too !!
I am using a one month Mcafee trial...guess who won't be getting renewed??
grrrrrrrrrrrrrr

Snugs76 wrote:I just checked the help pages myself and there is information there regarding this problem. They suggest A) contacting the anti-virus company and adding the BF applications to the safe list.

How does one go about doing B ???

mcafee wiped out all our games, even the ones that we haven't opened in a few days. We are P****d. We have to protect our home and business computers from people who have nothing better to do than try to take our personal information and crash our computers for fun. To top it off the protection we PAY for robs us of our fun!

Exactly... Toss McAfee to the curb LOL... It doesn't like our fishie home so it's gotta go


LOL Everybody unite to destroy the Evil King McAfee LOL (being goofy here LOL)

I have never used McAfee as an anti virus program. I would suggest going to the help pages first and seeing the instructions firsthand. I would also open up your anti virus program and go to the program help pages. I am sure there are instructions for adding certain things to a safe list (white listing).

I hope this helps you all and gets your games back and running.

Followed directions, tried to reload, but still no luck. Will try sending an e-mail to McAfee later when I have more time. As Shadowdiana said "Guess who won't be getting renewed."

Cyndo123 wrote:McAfee just wiped out all my games too!

McAfee did that to me last year and I immediately cancelled my subscrition - I was finding their current version bogged my computer waaaaay down. But when they messed with my games - it was tiime for action

Did everything I could...no luck!
grrrrrrrrrrrrrrrrrrrrrrr

Off to read a book, I guess