"stuck in basement

[Post New]by lgjm05 on May 10, 11 3:29 PM
I've been in the basement with no clues--"cleaning up + making repairs.....I have Clicked EVERYWHERE and cannot find anymore repairs, yet the game sezs 1 more---I didn't purchase this game to "STAY IN THE BASEMENT"

H E L P

 
bfgDonau
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2,464 Posts

Re:"stuck in basement

[Post New]by bfgDonau on May 10, 11 3:52 PM
Hi lgjm05!

If you've already located all of the repairs but the game is still saying to locate one more, then it may help to update DirectX and your video card driver. More info can be found in this help article:

Game Crashing, Freezing, or Blank Screen

Uninstalling and reinstalling the game could also be worth a shot: Uninstall / Reinstall a Game.

If these steps don't do the trick, then I would recommend contacting our Customer Support team for technical assistance. They can be reached anytime via the green envelope to the right or through Live Chat Support if you're a Game Club member (open from 9:30am-4:30pm PST Monday-Friday).

Hope this helps!

-bfgDonau

 
 
 
 
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