I also cannot save my game.

[Post New]by bonniesz on May 16, 11 4:33 PM
I have many bigfish games. Too many. Never had an issue with saving, so that "administrator trick" mentioned in another thread isn't the issue. Quit 3 times and had to restart each time. Sure, I am getting super fast at the game...but dang. Any other ideas?

3,712 Posts

Re:I also cannot save my game.

[Post New]by bfgHondo on May 16, 11 4:59 PM
Hi bonniesz!

If you've already followed the steps in our Save Errors help article and you're still having troubles, I'd definitely encourage you to get in touch with our Technical Support about this. You can contact them 24/7 by first clicking on the green at the top-right of this page, and then on the Contact Us link that you'll find at the bottom-left of the following page.

Then, after filling out the form, click on the Check for Answers button to bring up some related help articles. If you still can't find the answer that you're looking for, go ahead and click on the Submit My Question button.

Big Fish Game Club members can also connect to Live Chat from their My Game Club page for real-time support. Live Chat is open Monday - Friday, 9:30 am - 4:30 pm PST.

Also, since this is technical issue, I'm going to go ahead and lock up this thread so that we can keep all of the tech issues together HERE.

I hope this helps!


Edited on 05/16/2011 at 5:00:22 PM PST

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