3,712 Posts

Post any Vampire Mansion: A Linda Hyde Adventure technical issues here only

[Post New]by bfgHondo on Jun 5, 11 3:49 PM
If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Game Crashing, Freezing, or Blank Screen

Game Compatibility

While we can offer a known solution for technical issues in the forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team. The forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly. If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.

*Please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'

27 Posts

Re:Post any Vampire Mansion: A Linda Hyde Adventure technical issues here only

[Post New]by blackgsd on Jun 6, 11 10:06 PM
The game play in the demo is really peculiar but it was 'after' I decided it was a no-go that I had a problem. When I closed out of the game, the Game Manager reduced itself to a tiny icon on my taskbar and would not open to full size when I clicked on it. That happened to me once before with Win7 (although, to be fair, not with a downloaded game from Big Fish) and I was not about to try figuring out how to fix it again. I probably did what I did this time...resorted to a System Restore. I've very occasionally had minor problems with a Big Fish game but this was something else!

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