error: access violation

[Post New]by t2beng2 on Jun 5, 11 8:16 PM
I get "access violation error" message when I try to play Farm Craft. I have uninstalled it and then re-installed it, then it's okay until the following day when I try to play the game. Then I get this access violation error message again. Please advise on what to do. Thanks.

 
Timebomb007
Dogfish
Dogfish
1,767 Posts

Re:error: access violation

[Post New]by Timebomb007 on Jun 6, 11 7:07 AM
Check out the help thread about access violation here: http://bigfishgames.custhelp.com/app/answers/detail/a_id/711

Otherwise, you might want to contact customer support or use Live Chat: http://bigfishgames.custhelp.com/app/ask

 
bfgImbrium
Manatee
Manatee
4,236 Posts

Re:error: access violation

[Post New]by bfgImbrium on Jun 9, 11 7:53 AM
Hi t2beng2,

Welcome to the pond!

If after following Timebomb007's suggestion you continue to have issues, be sure to get in touch with Customer Support by clicking on the green envelope on the right to get to our Help pages, and then click "Contact Us" to the right of the screen to submit a support ticket. We definitely want you to be able to play your game!

Or if you're a Big Fish Game Club member, you can connect to Live Chat Support Monday-Friday 9:30am-4:30pm PST.

I'm also going to pop this thread over in to the Farm Craft game forum; you can find the technical issues thread for this game here

This discussion can be continued here .

Hope this helps!

bfgImbrium

 
 
 
 
Go to: