TGD.exe fishing craze issue

[Post New]by Sockapoo on Jun 11, 11 4:06 AM
I purchased this game 2 days ago and havent been able to play it at all. I keep getting the message tgd.exe failed or something to that effect. I couldnt remember why I didnt get it after the trial expired but this reminded me. How do I fix this issue? Thank you

 

Re:TGD.exe fishing craze issue

[Post New]by Sockapoo on Jun 11, 11 5:53 AM
err that would be tgb.exe

 
cstdenis
Salmon
Salmon
2,948 Posts

Re:TGD.exe fishing craze issue

[Post New]by cstdenis on Jun 11, 11 6:32 AM
Have you tried uninstalling and reinstalling the game? Sounds like you have a corrupt file and this could fix it.

If this doesn't work, contact customer service by clicking the green envelope at the right.

Good Luck!

 

Re:TGD.exe fishing craze issue

[Post New]by Sockapoo on Jun 11, 11 11:53 AM
yep I uninstalled it and reinstalled same problem thanks for your help.

 
bfgImbrium
Manatee
Manatee
4,236 Posts

Re:TGD.exe fishing craze issue

[Post New]by bfgImbrium on Jun 13, 11 8:20 AM
Hi Sockapoo,

Welcome to the pond!

It could be that a section of the game has become corrupted; Customer Support can walk you through steps to resolve this issue.

You can get in touch with Customer Support by clicking on the green envelope on the right to get to our Help pages, and then click "Contact Us" to the right of the screen to submit a support ticket.

Or if you're a Big Fish Game Club member, you can connect to Live Chat Support Monday-Friday 9:30am-4:30pm PST.

I'm also going to pop this thread over in to the Fishing Craze game forum

This discussion can be continued here .

Hope this helps!

bfgImbrium

 
 
 
 
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