bfgImbrium
Manatee
Manatee
4,236 Posts

Post any Hidato Adventures technical issues here only

[Post New]by bfgImbrium on Jun 14, 11 12:13 AM
If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Frequent Crashing of Game
Game Compatibility

While we can offer a known solution for technical issues in the forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team. The forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly. If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.

*Please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'

 
bfonville
Jellyfish
Jellyfish
19 Posts

Re:Post any Hidato Adventures technical issues here only

[Post New]by bfonville on Aug 7, 11 6:43 PM
I am enjoying the game, but I want to start over to see if I can get all the puzzles with no mistakes or checks. How do i erase my profile to start fresh?

I worked all of the puzzles in one of the books--but I didn't get a medal for the book. Even though I went back and reworked all the puzzles again with no mistakes or checks, I still did not get the medal.

I love these puzzles and they are challenging but fun. I would like to work again!

 

Re:Post any Hidato Adventures technical issues here only

[Post New]by alunitza on Sep 26, 11 4:40 AM
bfonville wrote:I am enjoying the game, but I want to start over to see if I can get all the puzzles with no mistakes or checks. How do i erase my profile to start fresh?


I have the same problem, but obviously nobody can help us... I've uninstalled the game and reinstalled it in order to get a new start, but it didn't work. I should manually delete some registry entries, I think. Big mistake of the game!

 
shasta24
Parrotfish
Parrotfish
472 Posts

Re:Post any Hidato Adventures technical issues here only

[Post New]by shasta24 on Nov 8, 11 5:43 PM
Same for me. Can't play this game a second time with a fresh start. Thus, replay value is nil. Developers need to get on track with a free update of the game which includes "player sign in" and "player selection".

 
 
 
 
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