29 Posts

Vampire Saga Welcome to Hell Lock

[Post New]by ajones7252 on Jul 16, 11 11:51 AM
I have downloaded this game and paid for it but the mouse is very jerky and so it the game scenes. What should I do? thanks

Edited on 07/16/2011 at 11:51:47 AM PST

4,236 Posts

Re:Vampire Saga Welcome to Hell Lock

[Post New]by bfgImbrium on Jul 18, 11 9:08 AM
Hi ajones7252,

In the main game menu select Options and try unticking the custom cursor; this usually helps with jerky mouse issues.

I can also suggest contacting Customer Support by clicking on the green envelope on the right to get to our Help pages, and then click "Contact Us" to the right of the screen to submit a support ticket.

Or if you're a Big Fish Game Club member, you can connect to Live Chat Support Monday-Friday 9:30am-4:30pm PST.

I'm also going to pop this thread over in to the Vampire Saga - Welcome To Hell Lock game forum; you can find the technical issues thread for this game here

This discussion can be continued here .

Hope this helps!


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