RubyAnn57
Jellyfish
Jellyfish
10 Posts

WILD WEST QUEST 2

[Post New]by RubyAnn57 on Jul 26, 11 6:41 AM
Many of us are having problems in not being able to use Hints that we have!

I have tried to Get Help, Contact Us, and always get stuck after I hit Continue, Error on Page!

So in other words, we are not going TO GET HELP....we have purchased a malfunctioning game from Big Fish and they're not going to do a d... thing about it....

Same w/ another game once, that I never got to finish! Couln't get help!

LOUSY CUSTOMER SUPPORT!!!!

TAKE OUR MONEY AND RUN!!!!!!!!!!!!!!!!

 
bfgArnoStyx
Stingray
Stingray
5,877 Posts

Re:WILD WEST QUEST 2

[Post New]by bfgArnoStyx on Jul 26, 11 9:24 AM
Hey RubyAnn57,

I'm sorry to hear that you're having troubles with the hints in this game. It's important that you receive the help that you need from our Support Team, so I just wanted to offer some suggestions for you.

First, I'd suggest clearing your cache to see if this might help with the error page you're receiving when trying to submit your ticket; here is a help article with these steps:

Clear Browser Cache

Next, please take a look at the following thread for instructions on how to connect with our Support Team either via email or Live Chat Support :

Tech Support

I hope this helps!

-bfgArnoStyx

 
 
 
 
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