bfgImbrium
Manatee
Manatee
4,236 Posts

Post any Casino Chaos technical issues here only

[Post New]by bfgImbrium on Aug 2, 11 12:38 AM
If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Frequent Crashing of Game
Game Compatibility

While we can offer a known solution for technical issues in the forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team. The forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly. If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.

*Please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'

 
Slowpokie
Starfish
Starfish
56 Posts

Re:Post any Casino Chaos technical issues here only

[Post New]by Slowpokie on Aug 2, 11 1:09 AM
Well I tried to download this twice and each time it doesn't show up in the new game manager.
--------
I looked the file up in my download files on my computer and found it. I clicked on that and the game manger opens up like its going to download and then it acts like its being downloaded but when its done its still not in my game manager and it still doesn't work and there is no short cut on my desk top.

Edited on 08/02/2011 at 1:18:32 AM PST


 

Re:Post any Casino Chaos technical issues here only

[Post New]by Illyra on Aug 2, 11 3:03 AM
The game will not run on my computer. It installed, it starts, and immediately after the BFG logo splash screen it freezes with a black screen and the game cursor. When I open the task manager I see the game is "not responding." This has happened several times now and I have tried re-installing with the same result.

Windows Vista, 64 bit OS. 2.4 GHz processor, NVidia GeForce 210 video card.


 

Re:Post any Casino Chaos technical issues here only

[Post New]by chris122049 on Aug 2, 11 11:22 PM
When I try to type my name in, it comes up as jibberish. And when the game asks me if I want to quit, it's jibberish, too.............weird........

 
Uzea
Guppy
Guppy
104 Posts

Re:Post any Casino Chaos technical issues here only

[Post New]by Uzea on Aug 3, 11 12:10 AM
I also tried to download this game many times but nothing happens I genneraly think that after I got the new game manager it does not work as well as the old manager ???

 

Re:Post any Casino Chaos technical issues here only

[Post New]by 39queenvictoria on Aug 3, 11 8:25 PM
Can't see the words. When I type in my name nothing. So I will delete the game because I can't even read how to play the game. Come on Big Fish Games come up with some good TMJ games. I'm bored.

 

Re:Post any Casino Chaos technical issues here only

[Post New]by KYBad1980 on Aug 4, 11 1:38 PM
I can load it only for it to be to big for the computer I have tried reloading it with no success. I get to the point where is says type in name but it wont let me get any further

 

Re:Post any Casino Chaos technical issues here only

[Post New]by MetalAngelz on Aug 4, 11 5:55 PM
I tried to dl it to try it to see if I liked it and it won't even let me try the trial. It says trial expired, I haven't even played it yet, how is that possible.

 

Re:Post any Casino Chaos technical issues here only

[Post New]by mom1611 on Aug 5, 11 7:29 PM
I do cannot get to it work and even downloaded it from another location. Same problems. I did get to play it for 30 min and it was painfully slow. I have Vista 64 also and one of the crash messages is Vista related.

 

Re:Post any Casino Chaos technical issues here only

[Post New]by MacAndMass on Aug 8, 11 1:07 PM
I downloaded the game with no problems, but when I try to run it, I get an "error: access violation at 0 x 0288efae...." message. I downloaded it from another game site and it works fine... ?

 

Re:Post any Casino Chaos technical issues here only

[Post New]by MacAndMass on Aug 8, 11 1:57 PM
Never mind I thought I had the same problem with a different game before, so if anyone else is having the same issue, check out the forum for Farmers Market, the solution there about finding the hidden files, etc., worked for me for this game Good luck all!

 

Re:The cd skips between levels

[Post New]by specialk113 on Aug 11, 11 2:14 AM
I seem to have a problem with the cd skipping between levels and it talkes a while to bring the next level up. I wait at least 2 minutes. Are there any solutions for this problem. I have never had this problem before. Poor quality, I guess.

 
calii927
Jellyfish
Jellyfish
10 Posts

Re:Post any Casino Chaos technical issues here only

[Post New]by calii927 on Aug 15, 11 5:25 PM
I never played the game once and now I get a messages saying that my try it time is up? what is up with that?

 

Re:Post any Casino Chaos technical issues here only

[Post New]by vantatenhove on Aug 20, 11 6:25 AM
Nothing works I have tried everything, my game keeps freezing up. Anything else I can do..

 

Re:Post any Casino Chaos technical issues here only

[Post New]by pussinboots64 on Sep 15, 11 1:11 PM
I seem to have got past most of you and I am actually able to play the game! My game freezes as i am playing though & when i go to the task manager it doesn't show up in it. I have to shut down the computer and start again

 
bfgHondo
Manatee
Manatee
3,712 Posts

Re:Post any Casino Chaos technical issues here only

[Post New]by bfgHondo on Sep 15, 11 2:59 PM
Hi pussinboots64,

If you haven't already, I'd encourage you to give the steps in this help article a try:

Game Crashing, Freezing, or Blank Screen

If your game still isn't running properly after completing those steps, please contact Tech Support and one of our reps will be happy to take a closer look at this with you.

Hope this helps!

-bfgHondo

 

Re:Post any Casino Chaos technical issues here only

[Post New]by pussinboots64 on Sep 17, 11 2:29 PM
Thanks BFGHondo. Unfortunately it hasn't worked. I will contact tech.
Thanks again

 

Re:Post any Casino Chaos technical issues here only

[Post New]by Balex0903 on Jun 23, 14 8:38 AM
I was playing in the casino, snow day, Monday, 6/23 about 11:15. The other players were flashing between another group of people playing , but the game was playing fine.A player Lucky and Sherry won scatters and all seemed fine except for the flashing. Sherry then won a 27,000 scatter and the splash on my picture showed I won, but never was awarded the points. Subsequently 3 more scatters were won in a row for 2,700 which were also never paid to me. Not sure what happened, but would love those points, as they are hard to come by. Finally get a good day and never got my points.

I logged out to come back in to another game, big fish splash, and the same people from snow day were still flashing in the big fish game!?

 

Re:Post any Casino Chaos technical issues here only

[Post New]by Balex0903 on Jun 23, 14 8:40 AM
I tried to submit this to tech support but didn't go thru. Wanted a dr. Felix report. Not sure what or where that is.

 

Re:Post any Casino Chaos technical issues here only

[Post New]by Adeles1 on Aug 29, 14 11:48 PM
Hi My name is Adele i was in a game of roulette as i placed a 2.5m bet on Number 24 black aswel as 5m on even itself. Sure enough the roulette wheel kept on spinning and i found myself kicked off the table as i rejoined straight away i saw the number 24 came out and i still didn't get paid. I have spent a lot on this game as you can see and would like to keep playing if you could investigate this issue if not i will not return to big fish casino ever again.
My Name is Adele and my friend code is 9898122 please address this issue.

 
 
 
 
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