rundll
Jellyfish
Jellyfish
18 Posts

technical problem with game diamon jones eye of the dragon

[Post New]by rundll on Aug 16, 11 6:04 PM
all the characters are black the background is normal I have just spent $140 dollars updateing drivers still did'nt work . Have reloaded game manager deleted and reloaded game. screen resolution is what is recommended for this game has anyone else had the same problem what did you do to rectify this .

 
ThomAndJerry
Guppy
Guppy
118 Posts

Re:technical problem with game diamon jones eye of the dragon

[Post New]by ThomAndJerry on Aug 22, 11 9:28 AM
driver updates are free. Not sure why you paid for them

black screens are an indicator that your video card is not compatible with the game.

 
bfgArnoStyx
Stingray
Stingray
5,877 Posts

Re:technical problem with game diamon jones eye of the dragon

[Post New]by bfgArnoStyx on Aug 22, 11 10:17 AM
Hey rundll,

Have you had a chance to take a look at this help article:

Game Crashing, Freezing, or Blank Screen

If you have and are still having troubles with the game, please get in touch with Tech Support with a Dr. Felix report and our reps should be able to assist you with the next steps. We definitely want to make sure that your purchased games are working for you! Thanks and hope this helps.

-bfgArnoStyx

 
 
 
 
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