ceepee10
Jellyfish
Jellyfish
10 Posts

game???

[Post New]by ceepee10 on Aug 30, 11 9:22 AM
Hi,I have uninstalled and downloaded the game twice now and it still has white ,flashing streaks across it.It also doesn't show how many keys you have collected at certain levels.What can I do-great game though!

Edited on 08/30/2011 at 9:36:02 AM PST


 
bfgArnoStyx
Stingray
Stingray
5,877 Posts

Re:game???

[Post New]by bfgArnoStyx on Aug 30, 11 12:29 PM
Hey ceepee10,

Welcome to the pond! I'm sorry to hear that you're not able to play the game due to those streaks, but we have a great Tech Support (you can click on this link) team that is available to help you with this.

Before you write in, you might want to take a look at the following help article for some troubleshooting steps:

Game Crashing, Freezing, or Blank Screen

If this article doesn't help, please get in touch with our Support Team with a Dr. Felix report and our reps can definitely assist you. Thanks!

-bfgArnoStyx

 
ceepee10
Jellyfish
Jellyfish
10 Posts

Re:game???

[Post New]by ceepee10 on Aug 31, 11 12:39 AM
Thank you-will do as you advise.The strange thing is that I don't have those problems with the game on my laptop.

 
 
 
 
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