bfgMurrumbidgee
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1,338 Posts

Re:Post your Midnight Castle (PC) Technical Issues Here Only!

[Post New]by bfgMurrumbidgee on Sep 29, 14 3:40 PM
G'day wrenbird,

We are in the process of rolling out an update for our PC users. We will be offline for a little longer but we will update everyone just as soon as we are back online and the update is available

bfgMurrumbidgee

 
wrenbird
Parrotfish
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402 Posts

Re:Post your Midnight Castle (PC) Technical Issues Here Only!

[Post New]by wrenbird on Sep 29, 14 3:50 PM
Thanks for replying so fast. I just read about the maintenance in the forum so now I know what is going on. Thanks for the info!

 
lindiana
Guppy
Guppy
144 Posts

Re:Post your Midnight Castle (PC) Technical Issues Here Only!

[Post New]by lindiana on Sep 29, 14 3:54 PM
This may have been mentioned before but I am going for it again:

Since about Level 31, the Lord Chamberlain in the Throne Hall has lost his head. He is headless. It is freaky.

I do not think he is supposed to be headless. I figure it is just a problem in the program codes.


Updated: Oops, nevermind. He's fixed now. And so less freaky.

Thank you!

Edited on 09/29/2014 at 6:56:26 PM PST


 
bfgMurrumbidgee
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Re:Post your Midnight Castle (PC) Technical Issues Here Only!

[Post New]by bfgMurrumbidgee on Sep 29, 14 4:11 PM
G'day again,

We are back up!

You should now see an update notification in the Big Fish Games app,
If you're not seeing a notification on the left side, just follow the steps below:

1) Open your app and make sure you're signed into your account.
2) Click on the 'Options' cog on the top right-hand side of your screen.
3) Click on the 'Downloads' tab.
4) Select 'Manually' and click 'Check For Updates.'

Thanks for your patience!

I'll also look into the headless Chamberlain, I haven't quite reached that level in my game so I can't say if that is a bug or a feature

bfgMurrumbidgee

 
geniegal
Clownfish
Clownfish
603 Posts

Re:Post your Midnight Castle (PC) Technical Issues Here Only!

[Post New]by geniegal on Sep 29, 14 4:18 PM
Unable to get the update. Tried auto and manual check for updates.


 
newmangame
Guppy
Guppy
139 Posts

Re:Post your Midnight Castle (PC) Technical Issues Here Only!

[Post New]by newmangame on Sep 29, 14 4:21 PM
Same thing no update

 
geniegal
Clownfish
Clownfish
603 Posts

Re:Post your Midnight Castle (PC) Technical Issues Here Only!

[Post New]by geniegal on Sep 29, 14 4:23 PM
bfgMurrumbidgee wrote:G'day again,

We are back up!

You should now see an update notification in the Big Fish Games app,
If you're not seeing a notification on the left side, just follow the steps below:

1) Open your app and make sure you're signed into your account.
2) Click on the 'Options' cog on the top right-hand side of your screen.
3) Click on the 'Downloads' tab.
4) Select 'Manually' and click 'Check For Updates.'

Thanks for your patience!

I'll also look into the headless Chamberlain, I haven't quite reached that level in my game so I can't say if that is a bug or a feature

Ummm my level 34 player shows the furry, cuddly vampire bat with the head of a banty rooster (very small). At least it did before the update.

bfgMurrumbidgee

 

Re:Post your Midnight Castle (PC) Technical Issues Here Only!

[Post New]by Foxygrl_2 on Sep 29, 14 4:23 PM
Hi bfgMurrumbidgee,
I just tried to update manually but it said there were no updates and it doesn't show an update notification either. So what do I do now? I closed the game app and reopened it but still nothing. Please help??!!

 

Re:Post your Midnight Castle (PC) Technical Issues Here Only!

[Post New]by ReverendKillJoy on Sep 29, 14 4:25 PM
No update in sight for me. Tried logging out and back in but nothing.

 
12pammie
Seahorse
Seahorse
20 Posts

Re:Post your Midnight Castle (PC) Technical Issues Here Only!

[Post New]by 12pammie on Sep 29, 14 4:34 PM
same here also. NO update for automatically or manual is available. also restarted game to see if that helped and did not, I received same message that my version of the game was outdated and I needed to update to play.

 

Re:Post your Midnight Castle (PC) Technical Issues Here Only!

[Post New]by mkluless2 on Sep 29, 14 4:35 PM
I also cannot get update. Manual says no updates available????

 
babsy99
Jellyfish
Jellyfish
11 Posts

Re:Post your Midnight Castle (PC) Technical Issues Here Only!

[Post New]by babsy99 on Sep 29, 14 4:36 PM
Same here. No manual update available.

 
lilbit___
Seahorse
Seahorse
20 Posts

Re:Post your Midnight Castle (PC) Technical Issues Here Only!

[Post New]by lilbit___ on Sep 29, 14 4:40 PM
No manual or automatic update for me either. Grrr!

 

Re:Post your Midnight Castle (PC) Technical Issues Here Only!

[Post New]by breadbakingmum on Sep 29, 14 4:41 PM
I am also not getting the update either automatically or manually. The Options method still says there are no updates available.

The game says it is out of date so I cannot play at all. If this results in another lockout it will be my 3rd.....and most definately LAST !!!

Bee zz in Scotland

 
lilbit___
Seahorse
Seahorse
20 Posts

Re:Post your Midnight Castle (PC) Technical Issues Here Only!

[Post New]by lilbit___ on Sep 29, 14 4:41 PM
I am glad to see I am not the only one dealing with this frustrating issue.

 

Re:Post your Midnight Castle (PC) Technical Issues Here Only!

[Post New]by wilrobi on Sep 29, 14 4:42 PM
You say there is an update available and it won't let me play the game. I followed step by step as follows"

NEW UPDATE available for Midnight Castle (PC) - Sept 29, 2014

[Post New]by bfgWendwater on Jan 23, 14 12:26 PM
Hello Everyone,

I have great news! A new version of Midnight Castle is now available on the website. This update should improve some gameplay elements and various bug fixes.

This update should show up on the left-hand side of your Big Fish Games app under 'Updates.' If you're not seeing that, just follow the steps below:

1) Open your app and make sure you're signed into your account.
2) Click on the 'Options' COG on the top right-hand side of your screen.
3) Click on the 'Downloads' tab.
4) Select 'Manually' and click 'Check For Updates.'

If you are still running into issues after installing that update, please contact our Tech Support Team so we can look into those.

bfgWendwater

Edited on 09/29/2014 at 4:07:48 PM PST

Midnight Castle was not there to update. What gives.

 

Re:Post your Midnight Castle (PC) Technical Issues Here Only!

[Post New]by pmwright610 on Sep 29, 14 6:37 PM
I had the same issue so I restarted my computer and voila, the update was there. Try that and hopefully it will work for anyone with this issue. My new problem is the new tournament button on the lower right corner. I tried it and after five minutes of thinking it was loading, nothing happened. Is it not ready yet or is it only for higher levels?

 
silver_hawk
Dolphin
Dolphin
6,532 Posts

Re:Post your Midnight Castle (PC) Technical Issues Here Only!

[Post New]by silver_hawk on Sep 29, 14 7:56 PM
Moderators - Developers:

New Tournament feature in this latest PC update Sept 29th is non-functional.

If you review the posts on the main forum you will notice that this is wide spread and that it seems no one can get past the "please wait".

The feature just hangs there in wait mode. We do not know if this is a major error/glitch or are we supposed to do something.

For the time being it is simply not working. Stuck on "please wait" for over an hour before I gave up and closed the window. Several tries - same results.

 
TwoTonFury
Clownfish
Clownfish
923 Posts

Re:Post your Midnight Castle (PC) Technical Issues Here Only!

[Post New]by TwoTonFury on Sep 29, 14 8:03 PM
I have noticed that when I go into my inventory, if I am on the ticket or pet tab when I close out of it, the next time I go in to it all the tabs are gone and it is stuck on the last tab I was on before I closed it. Therefore I have to close or shutdown the entire game and come back in to get the tabs back. But if I make sure I am on the first tab when I close the inventory, then everything is ok and all the tabs are there when I go back into the inventory.

 
bfgMurrumbidgee
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1,338 Posts

Re:Post your Midnight Castle (PC) Technical Issues Here Only!

[Post New]by bfgMurrumbidgee on Sep 29, 14 9:56 PM
Hiya,

I am so sorry for the delays that some have seen with the update today. We try to post as soon as we can so that folks can get in and back to enjoying the game. That said, sometimes it can take a short time for the files to hit all available servers.

The update to the game should be out and available to all PC users now.

silver_hawk we've yet to turn on the new feature, but that should be out and fully functional very very soon.

We'll make an announcement when we're good to go.

bfgMurrumbidgee

edited to correct my typo

Edited on 09/30/2014 at 8:47:56 AM PST


 
 
 
 
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