141 Posts

Technical Issue - Freezing

[Post New]by goddess280653 on Sep 22, 11 2:00 AM
Hi fishies - had probs in the first 10 mins of demo - threw me out of the game 3x and then froze up my new laptop - I have never had this happen with any other game !! Also widescreen option does not work either checked or unchecked. Seems like it could be an interesting game if glitches are fixed.

12,864 Posts

Re:Technical Issue - Freezing

[Post New]by bfgFlounder on Sep 22, 11 2:31 AM
Hi goddess280653,

If you haven't already, I'd encourage you to give the steps in this help article a try:

Game Crashing, Freezing, or Blank Screen

If your game still isn't running properly after completing those steps, please contact Tech Support and one of our reps will be happy to take a closer look at this with you.

Also, since we already have a thread in this Game Forum dedicated to technical issues, I'll be locking this one to keep things tidy in here, but please feel free to re-post your issue HERE.

Hope this helps!


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