Downloading game

[Post New]by grandmasfun on Sep 26, 11 11:59 AM
I purchased a game "Gravely Silent: House of Deadlock" and cannot get game to come up. It says that it is downloaded and ready to play but I can't even get it to start. Any answers???

3,712 Posts

Re:Downloading game

[Post New]by bfgHondo on Sep 26, 11 2:16 PM
Hi grandmasfun,

If you haven't already, I'd encourage you to give the steps in this help article a try:

Game Crashing, Freezing, or Blank Screen

If you're still not able to get your game to start after completing those steps, please contact Tech Support and one of our reps will be happy to take a closer look at this with you.

Also, since we already have a thread in this Game Forum dedicated to technical issues, I'll be locking this one to keep things tidy in here, but please feel free to re-post your issue HERE.

Hope this helps!


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