Re:Post any 2 Tasty technical issues here only

[Post New]by smcleod1107 on Sep 27, 12 5:51 PM
I am stuck at the first level of the third restaurant and it wont open

 

Re:Post any 2 Tasty technical issues here only

[Post New]by Blooming_Lilac on Oct 3, 12 6:40 AM
jaydekitten wrote:I cannot get past level 46. The timer is stuck, so the level never ends.


Same here. I came to see if I was the only one having this problem. The sequel is just as buggy as this one.

 
bfgMonongahela
Manatee
Manatee
4,448 Posts

Re:Post any 2 Tasty technical issues here only

[Post New]by bfgMonongahela on Oct 3, 12 9:33 AM
Hi Fishies,

If uninstalling and reinstalling the game doesn't help, please get in touch with our Tech Support Team. They'll be able to take a look at what might be causing those issues and can work with you directly to get everything resolved.

You can contact them by clicking on the green envelope on the right to get to our Help pages. From there, click "Contact Us" on the left of that screen to submit a support ticket.

If you're a Big Fish Game Club member, you can also connect to Live Chat Support Monday-Friday 7:30am-4:30pm PST.

Thank you!



bfgMonongahela

 

Re:Post any 2 Tasty technical issues here only

[Post New]by dnly09 on Mar 20, 13 6:51 PM
Can't get seem to get past level 20...hmm *scratching head. Yeah it's a pretty straight forward game and yes the ingredients do not restock, but when you are randomly given three requests that asks for the same ingredients and the items are just available (using all hints available), and in some instances when it's time to 'find' the pizza after playing the level some umpteenth time, you know where all the items are; it's not there. Either it's in the freezer or under the counter. Other times there is either no ingredients available that they ask for or not enough ingredients, in particular--basil and spaghetti. One basil, one spaghetti, but 5 different recipe request for it and you obviously cannot get to the next customer because it just so happens you cannot skip and choose requests! Ingredients divvy however they want to per random selection. I have tried playing numerous ways, but to no avail. After reading some post, there are still some major bugs in the game. Slow static mouse response, the above posted. I like the game, yes it's semi-old, but fix it.

 

Re:Post any 2 Tasty technical issues here only

[Post New]by sickandsexy on Jun 18, 13 5:38 AM
finished bakery but can not get pass level 10 and have replayed it 10 times and want game want go to next level

 

Post any 2 Tasty technical issues here only

[Post New]by llc913 on Jan 28, 14 12:21 PM
bfgZambezi wrote:If you are having problems getting the game to work correctly, we highly recommend going to our <a href=http://bigfishgames.custhelp.com/app/home>Help pages</a>. Using our <a href=http://bigfishgames.custhelp.com/app/home>Help pages</a> is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

<a href=http://bigfishgames.custhelp.com/app/answers/detail/a_id/166/>Frequent Crashing of Game</a>
<a href=http://bigfishgames.custhelp.com/app/answers/detail/a_id/438/>Game Compatibility</a>

While we can offer a known solution for technical issues in the forums, or other tech savy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team. The forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly. If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our <a href=http://bigfishgames.custhelp.com/app/home>Help pages</a>, p lease get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our <a href=http://bigfishgames.custhelp.com/app/home>Help pages</a>.

 
wondercat
Jellyfish
Jellyfish
10 Posts

Re:Post any 2 Tasty technical issues here only

[Post New]by wondercat on Aug 16, 14 8:59 PM
I bought this some time ago but would like to play again. The problem is that Shockwave 11 is no longer supported in the current version of iOS. Is there an expected update from the developer to make the game compatible with Shockwave 12?

 
 
 
 
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