4,302 Posts

Post any Fluttabyes technical issues here only

[Post New]by bfgRhone on Sep 29, 11 12:23 AM
If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Frequent Crashing of Game
Game Compatibility

While we can offer a known solution for technical issues in the forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team. The forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly. If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.

*Please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'

48 Posts

Re:Post any Fluttabyes technical issues here only

[Post New]by LOLOVESHOG on Sep 29, 11 7:25 AM
Down loaded trial- clicked on play- nothing happened? Delete heres another one!

3,712 Posts

Re:Post any Fluttabyes technical issues here only

[Post New]by bfgHondo on Sep 29, 11 9:49 AM

If you are unable to open your game, I'd encourage you to give the steps in this help article a try:

Game Crashing, Freezing, or Blank Screen

If you're still having troubles with your game after completing those steps, please contact Tech Support and one of our reps will be happy to take a closer look at this with you.

Hope this helps!



Re:Post any Fluttabyes technical issues here only

[Post New]by SherlockGirls on Sep 30, 11 8:07 PM
It happened to me too, and I tried & re-tried, 4 times! I would LOVE this game if I could just get it. The article bfgHondo recommended didn't help. I'll contact tech, but too bad this is a weekend now.

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