elijah5
Angelfish
Angelfish
1,225 Posts

Can't get puppet!!! Help

[Post New]by elijah5 on Sep 29, 11 1:38 PM
Can somebody help me? Been trying to move the armor to get the puppet but can't seem to be able to. Do I need something to help me move it or what? Stuck there and can't progress without it.
Thanks for anyone's HELP
Elijah5

 
bfgHondo
Manatee
Manatee
3,712 Posts

Re:Can't get puppet!!! Help

[Post New]by bfgHondo on Sep 29, 11 2:43 PM
Hey fishies,

If you’re having a hard time getting the puppet, you may want to try uninstalling and reinstalling this game from your Purchase History. This will ensure that you're playing an official copy of this game, which should help you get passed this scene.

Here’s a link to a help article that will guide you through this process:

Uninstall / Reinstall a Game

If you've done this and continue to have troubles, please feel free to contact Customer Support for further assistance by clicking on the green at the top-right of the page.

Big Fish Game Club members can also connect to Live Chat from their My Game Club page for real-time support. Live Chat is open Monday - Friday, 9:30 am - 4:30 pm PST.

Hope this helps!

-bfgHondo

 

Can't get puppet!!! Help

[Post New]by loosescrew on Oct 2, 11 8:24 AM
elijah5 wrote:Can somebody help me? Been trying to move the armor to get the puppet but can't seem to be able to. Do I need something to help me move it or what? Stuck there and can't progress without it.
Thanks for anyone's HELP
Elijah5

 

Re:Can't get puppet!!! Help

[Post New]by loosescrew on Oct 2, 11 12:03 PM
I quit the game and restarted it and that fixed the problem for me

 

Re:Can't get puppet!!! Help

[Post New]by RainbowExplorer on Oct 5, 11 12:18 AM
This is a well known, common "technical glitch" with this game. It would be GREAT, if you would report this problem on the "Technical Problems" thread here AND notify the BFG Customer Service staff, ASAP, via the "Live Chat" and/or the Green Envelope methods. Until BFG Technical Support staff are bombarded with complaints, these issues are unlikely to ever be repaired/fixed. Most of the CE Versions of games, like this one, have been coming out, lately, with all sorts of "technical bugs", which indicates, to me, that inadequate beta testing is being done - both by the game manufacturer, as well as, BFG.

Best wishes to you!

Rainbow

 
DragonLadyOz
Shark
Shark
12,214 Posts

Re:Can't get puppet!!! Help

[Post New]by DragonLadyOz on Oct 5, 11 12:38 AM
RainbowExplorer wrote:This is a well known, common "technical glitch" with this game. It would be GREAT, if you would report this problem on the "Technical Problems" thread here AND notify the BFG Customer Service staff, ASAP, via the "Live Chat" and/or the Green Envelope methods. Until BFG Technical Support staff are bombarded with complaints, these issues are unlikely to ever be repaired/fixed. Most of the CE Versions of games, like this one, have been coming out, lately, with all sorts of "technical bugs", which indicates, to me, that inadequate beta testing is being done - both by the game manufacturer, as well as, BFG.

Best wishes to you!

Rainbow


Hm, this seems to have been a standard response for a number of games, that might not be exactly the case.
Oftentimes not being able to achieve the supposed result is because it isn't available to the player yet as they haven't fulfilled a prior action.
My suggestion would be to backtrack a few scenes (checking everything as you go) and you will most likeley find a scene or "something" that will enable you to preceed further.
Just because you know you need to find the puppet, doesn't mean you will be able to find it immediately, or it will appear in your inventory.
The nature of the beast regarding these types of games is persistence and lots of running around.
Of course, you can also use the inbuilt Strategy Guide - but remember it has the solution regarding the steps the developers had in mind - not necessarily what you have already done/found, so you might need to read it carefully to pick up the thread.
Cheers

 
 
 
 
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