bfgRhone
Manatee
Manatee
4,302 Posts

Post any Love Story: The Beach Cottage technical issues here only

[Post New]by bfgRhone on Oct 1, 11 12:14 AM
If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Frequent Crashing of Game
Game Compatibility

While we can offer a known solution for technical issues in the forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team. The forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly. If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.

*Please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'

 

Re:Post any Love Story: The Beach Cottage technical issues here only

[Post New]by murphy1957973 on Oct 1, 11 8:15 AM
the knife is not working on the third lock on the treasure chest in the kitchen. Opens the first two, but not the last. Thank you!

 
orchidna
Minnow
Minnow
280 Posts

Re:Post any Love Story: The Beach Cottage technical issues here only

[Post New]by orchidna on Oct 1, 11 12:18 PM
If you mean the far right lock, it opens without the knife.

 

Re:Post any Love Story: The Beach Cottage technical issues here only

[Post New]by Minagirl777 on Oct 1, 11 4:17 PM
Hi all. New member here, and first time forum poster - bear with me! The Beach Cottage is simply beautiful, I am enjoying it, but I am simply stuck where it tells me I need to go back to the secret cave again. When I do, and try to go inside, something is blocking entry; then it tells me that "maybe I can get into it fron the other side" - now, where on earth IS "the other side"?? I have searched every which way and can't find it!

 

Re:Post any Love Story: The Beach Cottage technical issues here only

[Post New]by MrsBurk0508 on Oct 2, 11 10:05 AM
I am using my netbook and the problems I'm experiencing are I can't adjust the screen resolution any higher so it won't let me get out of the full screen option and therefore I am unable to play the game. From the full screen view I can't see the Play "button." I'm quite irritated with this, because I can't play the game that I just purchased and this is the first time this has happened. Thank you!

 
KathyGriggs
Guppy
Guppy
176 Posts

Re:Post any Love Story: The Beach Cottage technical issues here only

[Post New]by KathyGriggs on Oct 2, 11 11:44 AM
I am unable to actually retrive the message under the pier. I broke the bottle, clicked on the message and it did go into the "messages folder", BUT it also stayed in the scene too, which means I cannot pick up the half heart locket under the message. I have tried everything and cannot get it to MOVE!!!

I, personally, have requested a credit. I don't want a game I can't play. Pity, too. I loved the other Love Story, and was really enjoying this.

Happy gaming fishies!!

 
bfgHondo
Manatee
Manatee
3,712 Posts

Re:Post any Love Story: The Beach Cottage technical issues here only

[Post New]by bfgHondo on Oct 2, 11 3:29 PM
MrsBurk0508 wrote:I am using my netbook and the problems I'm experiencing are I can't adjust the screen resolution any higher so it won't let me get out of the full screen option and therefore I am unable to play the game. From the full screen view I can't see the Play "button." I'm quite irritated with this, because I can't play the game that I just purchased and this is the first time this has happened. Thank you!


Hi MrsBurk0508,

The screens on most netbooks are limited to a resolution of 1024x600, while some games are set to display at the default resolution of 1024x768. For this reason, part of the screen may not be displayed correctly. In other cases, the game may not run at all.

If sounds like you're experiencing this with this game, but I'd encourage you to get in touch with our Technical Support team for further help.

Also, here's the link to a helpful thread that you may want to take a look at before purchasing any more games for your netbook:

Netbook Friendly Games

Hope this helps!

-bfgHondo

 
Cakes62
Seahorse
Seahorse
29 Posts

Re:Post any Love Story: The Beach Cottage technical issues here only

[Post New]by Cakes62 on Oct 2, 11 6:46 PM
I am almost finished however I cannot get the toggle switch to work to turn in the lighthouse light. Need assistance.

 

Re:Post any Love Story: The Beach Cottage technical issues here only

[Post New]by totalduchess on Oct 3, 11 4:31 PM
Game showed my trial period had ended before I got to play, immediatley after it finished downloading no more time left. think I wll pass on this game and it looked interesting to me.

 

Re:Post any Love Story: The Beach Cottage technical issues here only

[Post New]by oofabo on Oct 3, 11 4:59 PM
Cakes62 wrote:I am almost finished however I cannot get the toggle switch to work to turn in the lighthouse light. Need assistance.


I am also having this problem. Has anyone offered any solutions yet?

 

Re:Post any Love Story: The Beach Cottage technical issues here only

[Post New]by oofabo on Oct 3, 11 5:05 PM
oofabo wrote:
Cakes62 wrote:I am almost finished however I cannot get the toggle switch to work to turn in the lighthouse light. Need assistance.


I am also having this problem. Has anyone offered any solutions yet?



Never mind . . . I did some further checking and found the problem. Me!

Thanks anyway.

 

Re:Post any Love Story: The Beach Cottage technical issues here only

[Post New]by Pammi66 on Oct 4, 11 6:27 AM
Same problem here~ no fix? Credit request is the only option?





KathyGriggs wrote:I am unable to actually retrive the message under the pier. I broke the bottle, clicked on the message and it did go into the "messages folder", BUT it also stayed in the scene too, which means I cannot pick up the half heart locket under the message. I have tried everything and cannot get it to MOVE!!!

I, personally, have requested a credit. I don't want a game I can't play. Pity, too. I loved the other Love Story, and was really enjoying this.

Happy gaming fishies!!

 
TrainerDi
Seahorse
Seahorse
25 Posts

Post any Love Story: The Beach Cottage technical issues here only

[Post New]by TrainerDi on Oct 4, 11 2:21 PM
bfgRhone wrote:If you are having problems getting the game to work correctly, we highly recommend going to our <a href=http://bigfishgames.custhelp.com/app/home>Help pages</a>. Using our <a href=http://bigfishgames.custhelp.com/app/home>Help pages</a> is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

<a href="http://bigfishgames.com/help/index.html?rn=166">Frequent Crashing of Game</a>
<a href="http://bigfishgames.com/help/index.html?rn=438">Game Compatibility</a>

While we can offer a known solution for technical issues in the forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team. The forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly. If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our <a href=http://bigfishgames.custhelp.com/app/home>Help pages</a>, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our <a href=http://bigfishgames.custhelp.com/app/home>Help pages</a>.

*Please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'

 

Post any Love Story: The Beach Cottage technical issues here only

[Post New]by Eggbuster on Oct 5, 11 2:26 AM
bfgRhone wrote:If you are having problems getting the game to work correctly, we highly recommend going to our <a href=http://bigfishgames.custhelp.com/app/home>Help pages</a>. Using our <a href=http://bigfishgames.custhelp.com/app/home>Help pages</a> is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

<a href="http://bigfishgames.com/help/index.html?rn=166">Frequent Crashing of Game</a>
<a href="http://bigfishgames.com/help/index.html?rn=438">Game Compatibility</a>

While we can offer a known solution for technical issues in the forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team. The forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly. If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our <a href=http://bigfishgames.custhelp.com/app/home>Help pages</a>, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our <a href=http://bigfishgames.custhelp.com/app/home>Help pages</a>.

*Please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'

 

Post any Love Story: The Beach Cottage technical issues here only

[Post New]by Eggbuster on Oct 5, 11 2:27 AM
team. The forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly. If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our <a href=http://bigfishgames.custhelp.com/app/home>Help pages</a>, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our <a href=http://bigfishgames.custhelp.com/app/home>Help pages</a>.

*Please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'

 

Re:Post any Love Story: The Beach Cottage technical issues here only

[Post New]by Eggbuster on Oct 5, 11 2:32 AM
oofabo wrote:
Cakes62 wrote:I am almost finished however I cannot get the toggle switch to work to turn in the lighthouse light. Need assistance.


I am also having this problem. Has anyone offered any solutions yet?
I just finished the and felt as old as they did after they finally hooked back up good grief I had to keep going to help and keep trying to remember what I read but in the end I realzied it should not have taken 3 days or more to find out it was Charlie you know it was bitter sweet but at least they saw each othe again Ahh aint Love Grand!!!

 

Re:Post any Love Story: The Beach Cottage technical issues here only

[Post New]by 6965097 on Oct 5, 11 4:06 AM
I can not get the toggle switch to attach to the lighthouse box. I keeps saying that I need it when I already have it. Thank you.

 
nell50
Starfish
Starfish
42 Posts

Re:Post any Love Story: The Beach Cottage technical issues here only

[Post New]by nell50 on Oct 5, 11 10:07 PM
Toggle button should be placed on right hand side, top of box, not where it sparkles

 

Re:Post any Love Story: The Beach Cottage technical issues here only

[Post New]by CaroleDC on Oct 7, 11 6:06 PM
Minagirl777 wrote: Hi all. New member here, and first time forum poster - bear with me! The Beach Cottage is simply beautiful, I am enjoying it, but I am simply stuck where it tells me I need to go back to the secret cave again. When I do, and try to go inside, something is blocking entry; then it tells me that "maybe I can get into it fron the other side" - now, where on earth IS "the other side"?? I have searched every which way and can't find it!

 

Re:Post any Love Story: The Beach Cottage technical issues here only

[Post New]by tbmares on Oct 13, 11 9:35 PM
Hi all! To the few of you that are having the toggle switch issue, it goes on the top right side of the light, not on the front where the sparkles are.

Hope this helps, Have a fun.

 
 
 
 
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