4,236 Posts

Post any Snackjack technical issues here only

[Post New]by bfgImbrium on Oct 3, 11 1:22 AM
If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Frequent Crashing of Game
Game Compatibility

While we can offer a known solution for technical issues in the forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team. The forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly. If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.

*Please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'

68 Posts

Re:Post any Snackjack technical issues here only

[Post New]by Andie203 on Oct 4, 11 10:29 AM
The game never saves. I start it back up and it makes me start over at Round 1. Really annoying.

10,483 Posts

Re:Post any Snackjack technical issues here only

[Post New]by letsdoit on Oct 5, 11 4:17 AM
did the d/l...hit 'play'...waited waited waited...up pops white screen...o.k...nothing...about 3 min of this i just deleted...

btw...i did 'cntrl-alt-del'...could still not get anything...shut off puter/turn back went to program files...deleted....its gone now...will maybe try much later?

Edited on 10/05/2011 at 4:21:12 AM PST

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