bfgRhone
Manatee
Manatee
4,302 Posts

Post any Juliette's Fashion Empire technical issues here only

[Post New]by bfgRhone on Oct 13, 11 12:58 AM
If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Frequent Crashing of Game
Game Compatibility

While we can offer a known solution for technical issues in the forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team. The forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly. If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.

*Please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'

 

Re:Post any Juliette's Fashion Empire technical issues here only

[Post New]by beachi81 on Oct 13, 11 11:01 AM
I downloaded the game but when I try playing theres an error message :Access violation at adress 004D1882 in module 'Juliette`sFashionEmpire.exe'
Does anybody know whats the problem?

I already tried to uninstall und download again, but its still not working.

 
bfgArnoStyx
Stingray
Stingray
5,877 Posts

Re:Post any Juliette's Fashion Empire technical issues here only

[Post New]by bfgArnoStyx on Oct 13, 11 12:16 PM
Hi beachi81,

Welcome to the pond. An Access Violation error that can happen for various reasons. I would definitely recommend checking out the following help article for more information and for some troubleshooting steps:

Access Violation

If this doesn't help, please feel free to contact Tech Support (you can click on this link) where our reps will work with you one-on-one. Thank you!

-bfgArnoStyx

 

Re:Post any Juliette's Fashion Empire technical issues here only

[Post New]by jennkneefur123 on Oct 15, 11 10:16 AM
Been playing this game with the demo version. I keep having to click on fullscreen because the game keeps minimizing to a smaller window. It says that I have to wait a few seconds after clicking ok before I can continue. I have waited the few seconds before continuing. I have even restarted the game and set it to full screen in options before starting game play. I would like to buy the game but not with this issue. Can't play on a small screen. Any ideas on what I should do, because this is getting annoying?

Edited on 10/15/2011 at 10:17:33 AM PST


 
mkastor
Herring
Herring
375 Posts

Re:Post any Juliette's Fashion Empire technical issues here only

[Post New]by mkastor on Oct 17, 11 7:59 AM
I was playing this just fine until I purchased it. Now, it won't go full screen anymore! I've rebooted my computer and it still won't work!

 
 
 
 
Go to: