bfgRhone
Manatee
Manatee
4,302 Posts

Post any Recyclomania technical issues here only

[Post New]by bfgRhone on Oct 26, 11 12:22 AM
If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Frequent Crashing of Game
Game Compatibility

While we can offer a known solution for technical issues in the forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team. The forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly. If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.

*Please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'

 
Silvana85
Starfish
Starfish
54 Posts

Re:Post any Recyclomania technical issues here only

[Post New]by Silvana85 on Oct 26, 11 9:14 AM
I wanted to play the game
I download it, but it keeps saying : Activating..
I wait for about 5 minutes, nothing changed.
I close the game manager and re-open it, and it says my trail expired
I didn't even play the game..

 
bfgArnoStyx
Stingray
Stingray
5,877 Posts

Re:Post any Recyclomania technical issues here only

[Post New]by bfgArnoStyx on Oct 26, 11 9:58 AM
Hey Silvana85,

I would recommend uninstalling and reinstalling the game so that you can play the Trial Version. You might also want to take a look at the following help article for some help with the installation process:

Problems Downloading or Installation Failed

If you continue to have troubles with the game, please get in touch with Tech Support and our reps will be happy to assist you. I hope this helps!

-bfgArnoStyx

 
 
 
 
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