16 Posts

frozen kingdom

[Post New]by mamurphy on Dec 6, 11 9:24 AM
Hi are there any new updates for this game ? I down loaded the one from June still not working i do not have down load problems i have game freezing i have done everthing that Tech said to do and it still freezes all my other match games work ?hope someone can help.

5,877 Posts

Re:frozen kingdom

[Post New]by bfgArnoStyx on Dec 6, 11 11:08 AM
Hi mamurphy,

I'm sorry that you're having troubles with the game freezing! That's something that we want to make sure we look into, so if you've already gone through the steps in this help article:

Game Crashing, Freezing, or Blank Screen

And are still unable to play the game, please get in touch with Tech Support and our reps will be happy to assist you with this.

Also, just in case you didn't know, most of our games have a tech issues thread located at the top of the Game Forum. This is the best place to post your tech issues and questons; you can find this game's tech thread here. To keep things tidy, I'll be locking this thread, but please feel free to post in that thread. Thank you!


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