bfgHondo
Manatee
Manatee
3,712 Posts

Post any The Chronicles of Shakespeare: Romeo & Juliet technical issues here only

[Post New]by bfgHondo on Dec 20, 11 4:52 PM
If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Game Crashing, Freezing, or Blank Screen
Access Violation
Game Compatibility

While we can offer a known solution for technical issues in the forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team. The forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly. If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.

*Please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'

 

Re:Post any The Chronicles of Shakespeare: Romeo & Juliet technical issues here only

[Post New]by jziaya on Apr 1, 12 5:22 PM
I know I need water and brandy. They both show at the top of my screen. I cannot grab them. I have uninstalled and reinstalled. What next?

 
MEnr56
Dogfish
Dogfish
1,984 Posts

Re:Post any The Chronicles of Shakespeare: Romeo & Juliet technical issues here only

[Post New]by MEnr56 on Feb 14, 13 4:47 PM


I'm taking this game off my computer because every time that I try to look at the walkthrough, this game reverts back from the walkthrough to the game and then refuses to let me out again so that I can look at the walkthrough. I find that I have to MANUALLY shut down my computer just to get out of the game.

Thank goodness that allows trial demo of games.

MEnr56

 
 
 
 
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