bfgHondo
Manatee
Manatee
3,712 Posts

Post any Christmas Tales: Fellina's Journey technical issues here only

[Post New]by bfgHondo on Dec 22, 11 2:09 PM
If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Game Crashing, Freezing, or Blank Screen
Access Violation
Game Compatibility

While we can offer a known solution for technical issues in the forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team. The forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly. If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.

*Please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'

 

Re:Post any Christmas Tales: Fellina's Journey technical issues here only

[Post New]by lettie4241 on Dec 30, 11 7:41 AM
I have uninstalled this game twice and reinstalled it. When I click on the play button I get the following message.

Error: Access violationof 0x00000008), program terminated. I would sure like to finish this game.

 
suesue2
Seahorse
Seahorse
24 Posts

Re:Post any Christmas Tales: Fellina's Journey technical issues here only

[Post New]by suesue2 on Dec 19, 13 3:22 AM
I played the trial and had no problems but when I purchased this game, it had lots of lines and jumped all over the screen and no way I could play it. I tried the help section and tried every suggestion there. I have deleted the game x 3 and still the same problem. I would really like to play it but don't know what else to try. Any advise would be appreciated.

 
 
 
 
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