bfgHondo
Manatee
Manatee
3,712 Posts

UPDATE! New version available for Jewel Quest: The Sapphire Dragon! January 12, 2012

[Post New]by bfgHondo on Jan 12, 12 4:05 PM
We have a new version of Jewel Quest: The Sapphire Dragon available now!

**The new version of this game fixes an issue where a character was missing from one of the cut-scenes. It also fixes a crashing issue.

We apologize greatly for the trouble. You can get the newest version by uninstalling and reinstalling your game. Here's the link to a help article with more information on how to do this:

Uninstall / Reinstall a Game

If you haven't purchased the game yet, find the game and reinstall the trial version (when available) to play any remaining minutes.

If you have any problems, you can contact our Customer Support team for more assistance. Just click on the green on the right to get to our Help pages, and if you still need assistance, click Contact Us to the bottom-left of the screen to submit a help ticket.

 

Re:UPDATE! New version available for Jewel Quest: The Sapphire Dragon! January 12, 2012

[Post New]by racewaydiva43 on Feb 9, 12 9:18 AM
Hi, I do have Jewel Quest the Sapphire Dragon, but I bought it as a cd at a local store. How do I go about doing the update? It won't show in my big fish games club account because I bought it before I joined. I am afraid if I uninstall/reinstall I will be told I have to buy the game over again. What should I do?

 
bfgHondo
Manatee
Manatee
3,712 Posts

Re:UPDATE! New version available for Jewel Quest: The Sapphire Dragon! January 12, 2012

[Post New]by bfgHondo on Feb 9, 12 4:26 PM
Hi racewaydiva43,

We really want you to be able to enjoy this game, so please contact Customer Support, and one of our reps will be happy to help you with this.

(You can click on the above link for more info.)

Thanks!

-bfgHondo

 
 
 
 
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