Purchased but cannot play this game

[Post New]by dasmoehrchen on Jan 15, 12 12:23 AM

I bought the game
but I have to sign in to play it.

My sign in is in bold letters and I am not able to play at all???

864 Posts

Re:Purchased but cannot play this game

[Post New]by bfgKenai on Jan 16, 12 1:54 AM
Hi dasmoehrchen,

If you're still experiencing issues to play your game, please get in touch with our Tech Support and one of our reps will be more than happy to work on this with you.

You can contact them by clicking on the green envelope on the right to get to our Help pages, and then click "Contact Us" to the right of the screen to submit a support ticket.

Or if you're a Big Fish Game Club member, you can also connect to Live Chat Support Monday-Friday 9:30am-4:30pm PST.

Hope this helps!

Go to: