bfgRhone
Manatee
Manatee
4,302 Posts

Post any Gem Boy technical issues here only

[Post New]by bfgRhone on Feb 15, 12 12:19 AM
If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Frequent Crashing of Game
Game Compatibility

While we can offer a known solution for technical issues in the forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team.

The forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly.

If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.

*Please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'

 
Bogey_2006
Seahorse
Seahorse
39 Posts

Re:Post any Gem Boy technical issues here only

[Post New]by Bogey_2006 on Feb 21, 12 2:54 PM
Will say it here, because I believe it is a technical issue....this is an easy game...a very easy game...so opening the White Gate should be easy as well - just a matter of maybe collecting enough gems....well, have played every level several times with and without using the "exit" option...played the highest levels many times...have amassed a fortune in gems of every color and every shape and still the "spell" for the amulet never shows up and can never open the White Gate to finish the game. This is annoying. The final level never lets you score an all-clear - it just keeps flashing the flip button over and over and over forcing you to use the "exit" option to complete the level. Game seems to be hung up at that point.

 
 
 
 
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