Re:Welcome to Shattered Minds: Masquerade Collector's Edition forum

[Post New]by Debbyp59 on Jul 8, 12 10:47 AM
Bought the full game but know I have no sound?

 

Re:Welcome to Shattered Minds: Masquerade Collector's Edition forum

[Post New]by marycttnwd on Dec 16, 12 10:48 AM
so i lost the razor blade. it just dissapeared. any advice or do i have to start the game over?

 
bfgMonongahela
Manatee
Manatee
4,448 Posts

Re:Welcome to Shattered Minds: Masquerade Collector's Edition forum

[Post New]by bfgMonongahela on Dec 16, 12 11:56 AM
Hi marycttnwd and welcome to the Forums.

I'm sorry to hear you're having trouble with an Inventory item disappearing on you!

With this sort of issue, it can help to uninstall and reinstall the game. (We go over that process in our help article here.)

If you try that and the razor blade is still not where it should be, please get in touch with our Tech Support Team. They'll be able to take a look at what's going on with the game and work with you to get things resolved. You can contact them by clicking here to submit a support ticket via email. If you're a Big Fish Game Club member, you can also connect to Live Chat Support Monday-Friday 7:30am-4:30pm PST.

Hope that helps!



bfgMonongahela

 

Re:Welcome to Shattered Minds: Masquerade Collector's Edition forum

[Post New]by funkyjunk on Sep 26, 13 2:32 PM
I can't get out of the room with the bear rug. I try to back out by touching the footprint, but it just causes the bear's screen to come up. I can't get out of the room. Hint says there is nothing left to do. Help! I'm stuck.

 
 
 
 
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