jac104
Jellyfish
Jellyfish
13 Posts

Re:Post any Grim Tales: The Legacy Collector's Edition technical issues here only

[Post New]by jac104 on Jun 12, 12 10:52 PM
It wont let me put the battery in the wind generator
- the strategy guide says it should open up a close-up window where the battery would go but when I click on it there is nothing there.

 

Re:Post any Grim Tales: The Legacy Collector's Edition technical issues here only

[Post New]by S10v3r on Jun 15, 12 3:45 PM
Did the HOS in Gray's chapter but did not get the Candy Wrapper!

 

Re:Post any Grim Tales: The Legacy Collector's Edition technical issues here only

[Post New]by komena on Jun 16, 12 8:15 AM
trying to download this game on iPad. it is now 14 hours and still not uploaded. I have re-tried 4times and tried turning iPad off 2times and still the game is not uploaded. Suggestions?

 

Re:Post any Grim Tales: The Legacy Collector's Edition technical issues here only

[Post New]by jnylynn on Jun 17, 12 7:55 AM
I'm having the same problem downloading the purchased game. I have deleted and reloaded the free edition. It still freezes at the purchased download. I haven't had this problem with any other game. HELP!!! I really like this game and would like to continue.

 

Re:Post any Grim Tales: The Legacy Collector's Edition technical issues here only

[Post New]by Momona808 on Jun 20, 12 2:32 AM
Have ipad version. Cannot access crib to get ruler.

 
bfgRhone
Manatee
Manatee
4,302 Posts

Re:Post any Grim Tales: The Legacy Collector's Edition technical issues here only

[Post New]by bfgRhone on Jun 20, 12 2:46 AM
Hi Fishies,

For those of you unable to reach certain items in the game, please double check the built-in walkthrough for steps and backtrack your progress, this should help. Generally, if you cannot access certain items, it is because other events in the game need to be triggered first.

komena and jnylynn, if reinstalling the game did not work for you, please get in touch with our Tech Support so one of our representatives can look at this with you.

Thanks!

bfgRhone

 

Re:Post any Grim Tales: The Legacy Collector's Edition technical issues here only

[Post New]by Momona808 on Jun 21, 12 1:18 AM
Bfg,
Picking up ruler is first part of chapter 3 per SG. i have retraced my steps in chapter 1 and cannot go back to chapter 2 due to storyline. As a result, I am leaning toward this being a tech issue.

 

Re:Post any Grim Tales: The Legacy Collector's Edition technical issues here only

[Post New]by Tex_maam on Jun 21, 12 4:29 AM
Game is frozen on iPad at the mailbox when trying to put the flag on. I' afraid if I uninstall and reinstall I'll have to start over. I'm too far along to do that.

 

Re:Post any Grim Tales: The Legacy Collector's Edition technical issues here only

[Post New]by codacarota on Jun 21, 12 6:19 PM
Game is completely frozen on an iPad 2, while driving to the farmhouse. I've tried rebooting my iPad, have tried adjusting all game settings, but no luck. When I restart the app, I simply get a black screen, with the Hint, Inventory, Menu, and Strategy Guide graphics, but clicking on any of them does nothing.

I've gotten too far in the game to reset it and start again from scratch.

Any ideas?

Thx!


 

Re:Post any Grim Tales: The Legacy Collector's Edition technical issues here only

[Post New]by Mcsgov on Jun 21, 12 10:07 PM
codacarota wrote:Game is completely frozen on an iPad 2, while driving to the farmhouse. I've tried rebooting my iPad, have tried adjusting all game settings, but no luck. When I restart the app, I simply get a black screen, with the Hint, Inventory, Menu, and Strategy Guide graphics, but clicking on any of them does nothing.

I've gotten too far in the game to reset it and start again from scratch.

Any ideas?

Thx!



Same issue, flawless gameplay until I got to the driving part... I was almost through it and it crashed. Black screen with just the gui after hitting continue ever since.... Tried everything to clear it.... Soo far in, really sucks to have to start over.

 

Re:Post any Grim Tales: The Legacy Collector's Edition technical issues here only

[Post New]by SweetTooth80 on Jun 22, 12 6:08 AM
I'm on the iPad 2 and I'm at the part where I need to go back into the fireplace room to use the magnet to get the angel out. No matter where I am in the castle, it's not allowing me to go back into the fireplace room! Even if I click on the room on the map, it pauses for a second and just keeps me in the room I'm in.....???? Am I missing something or is this a glitch? I've shut down and restarted a million times. I really dont want to have top reinstall this.

 

Re:Post any Grim Tales: The Legacy Collector's Edition technical issues here only

[Post New]by coyote_nv on Jun 23, 12 11:49 AM
Unable to pick up the thistle in chapter six-anyone else have this problem?

 

Re:Post any Grim Tales: The Legacy Collector's Edition technical issues here only

[Post New]by zorrasmom on Jun 24, 12 1:05 PM
I am stuck at the hunter's cabin with the camo pick-up outside. Sad as it was a great game until now. I can go in the cottage and come out, but the game will not let me go back from the cottage. Have re-booted, etc. It seems like people are getting stuck all over this game. I got by the crow ok. Is anyone else stuck at the cabin?

 

Can't pick up flint

[Post New]by lerizoo on Jun 25, 12 12:47 PM
I'm using the iPad version ... When I was in the wolf cave I picked up the keys from the fire but not the flint and left the cave. When I went back later to get the flint, I can see it, but the fire won't become active again. Any suggestions?

 

Re:Post any Grim Tales: The Legacy Collector's Edition technical issues here only

[Post New]by Zepolie on Jun 25, 12 1:00 PM
I have been having issues with this game not letting me access previously open areas.
First time it happened I could not get back into the room with the fireplace. I re installed it and the 2nd go round I got stuck at the harpoon. So, I removed and reinstalled a third time and now I cannot get back I to the room with the slider puzzle. I do not want to uninstall and reinstall and start a new game all over again.

I have and ipad2 ios5.1.1.

So either I can get an update to save all my progress, or I can't play this game to its completion. I don't want to start all over again for the 4th time!

 
bfgCimarron
Dogfish
Dogfish
1,902 Posts

Re:Post any Grim Tales: The Legacy Collector's Edition technical issues here only

[Post New]by bfgCimarron on Jun 25, 12 3:28 PM
Hi Fishies,

If you're having trouble with the iPad version of this game I would definitely get in contact with one of our mobile support specialists and they'd be happy to take a closer look with you:

How to get in contact with Customer Support

And in the meantime, I'd check out this help article here:

iPad, iPhone, and iPod touch

It goes over a few things to try if your game isn't working correctly. One might help clear things up in the meantime! If you click the blue text it will take you to more information on how to do each.

I hope this helps!

bfgCimarron

 

Re:Post any Grim Tales: The Legacy Collector's Edition technical issues here only

[Post New]by Musicgurl0811 on Jun 27, 12 6:11 PM
I just got the saw and need to go to knights corridor but can't get there even though my map says I'm there ????

 
Zunni
Sea Anemone
Sea Anemone
1 Posts

Re:Post any Grim Tales: The Legacy Collector's Edition technical issues here only

[Post New]by Zunni on Jul 1, 12 2:28 AM
I play this CE on my ipad and I'm stuck in the part where I should put the bat shaped key in the fountain (where the baby and wolves are), but I can't get to the fountain. I try to tap back, but nothing happens. I try to select the scene via map, but don't go anywhere. Moving around elsewhere works just fine. Help? Don' t want to start all over again :/

 
logaff
Jellyfish
Jellyfish
11 Posts

Small key for Book

[Post New]by logaff on Jul 3, 12 8:37 AM
I am at a stand still in the hunter's cottage. I completed the map and got the triangle key, but not the key for the book. Therefore I cannot get the Lion's eye or the smoke liquid for the potion. Not much good to release the trap without the potion.

There are a few postings with this same problem.

I have uninstalled and reinstalled, and restarted my iPad 2 several times.

Any help?

 

Re:Post any Grim Tales: The Legacy Collector's Edition technical issues here only

[Post New]by sandyba on Jul 9, 12 11:53 AM
j20as8 wrote:I've played the game before with the regular, non-CE version and while a few problems came up, uninstalling and re-installing worked with all of those. I have already uninstalled and re-installed, but I'm still having a problem raking the soil around the flower, it won't let me do it, and I've been able to do everything else fine. The game seems otherwise compatible with my computer, I haven't had any other problems with the CE, so how do I fix this one problem?



IPAD - I cant rake or ad water nothings working, im on my 3 User name pls tell me whats the problem ?

 
 
 
 
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