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I most likely have posted in the wrong place......again, but I need help with Song of the Phoenix game. When I scroll cross the plane to access my inventory, a pop-up menu occurs giving several options. I cannot get past it. I reported the problem and submitted a Dr. Felix report. Apparently, there are technical/compatibility issues that need to be resolved. I was told to check here for updates and/or resolution to this problem. Has anyone else had this issue? Can anyone give me an update on resolution of the pop-up menu interfering with playing the game? Greatly appreciated!
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i order this game about a month n a half ago n now it wont let me past a point were in on the bridge looking at the prisoner and i tryed uninstalling it and reinstalling it and it wtill wont let me past this point i have gone over the game 20 times theres nothing can do ... i want this problem fixed or i want my money back or a new game at no charge
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I am stuck on chapter 9 The Garden. I have completed all of the tasks exceot painting the rays io
the sun. I can pick up the paint brush and move it over to the sun.But when I click to have it paint it just falls back down to the ground. I cannot go further it seems without this step. What can I do?
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Same thing happens to me. The options menu keeps popping up. Really annoying.
I'll hit continue a few times and then I can keep playing until I need to get at the inventory again.
GrammyWinner wrote:I most likely have posted in the wrong place......again, but I need help with Song of the Phoenix game. When I scroll cross the plane to access my inventory, a pop-up menu occurs giving several options. I cannot get past it. I reported the problem and submitted a Dr. Felix report. Apparently, there are technical/compatibility issues that need to be resolved. I was told to check here for updates and/or resolution to this problem. Has anyone else had this issue? Can anyone give me an update on resolution of the pop-up menu interfering with playing the game? Greatly appreciated!
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Hi April_Fresh,
I'm sorry to hear you're having a problem with options menu coming up too!
Please get in touch with our Tech Support Team so they can work with you on getting this issue resolved. They'll be able to take a look at what's going on with the game and can work with you directly on troubleshooting from there.
You can contact them by clicking here to submit a support ticket via email. Or if you're a Big Fish Game Club member, you can also connect to Live Chat Support Monday-Friday 7:30am-4:30pm PST.
Thank you!
bfgMonongahela
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HELP!
I've gotten pretty far in the game and just freed the character Zakh from the snakes. I exited the game before taking the scroll (Which was on the screen) and now when it reloads I am stuck with the scroll on the screen! There is no grab action from the cursor, I can't access any inventory items and there is no backward arrow to exit the scene. It's STUCK! Please don't tell me I have to start all over again.
-Jim
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Hope this is the right place for my question. I've gotten to the locked book in the tree house, but I can't pick up the tiles/jewels to move them around. I've clicked the tiles, the jewels in between them, and the globes, all to no avail. When I click on the hint button, it just tells me to press the jewel.
What do I do now?
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Hi, I just bought this game but I'm no getting the widescreen resolution, I'm getting 4:3 with black labels at each side, I have tried every setting but it doesn't let me to change it, please can someone help me how to make it widescreen, I have a 1366x768 resolution.
I have bought 5 other games from Big Fish and none of them seem to have this problem, only on this game.
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