crispypot
Minnow
Minnow
272 Posts

Re:Post any Legends of the East: The Cobra's Eye Collector's Edition technical issues here only

[Post New]by crispypot on Jul 27, 13 6:53 AM
_DD_ wrote:I had no problems on my PC either (Win7 desktop), but the new GM-app was downloaded earlier already. Every SW programmer tells you that it is not recommended to combine such things (like a program update and a game DL), wonder why BFG seemed to hope it would work on this huge amount of different computers.
Anyway, until the BFG Mods come by, and if anyone wants to try that, here's the link to BFG's Help page to uninstall/install the new GM-app alone:

http://bigfishgames.custhelp.com/app/answers/detail/a_id/1634/related/1

When that works, you can try to re-DL the game.
Start that download anew also, esp. if it told you that your trial has expired.

crispypot, the only thing I can think of for your question is: did you check the system requirements on the game DL page for your XP computer?
(I had to switch from XP to Win7 last year, and it surely made a difference.)


Hi DD, yeah my system requirements do fit the game its big gaming computer so it should work thank you for your suggestion though as it did make me go back and check my system

 
_DD_
Flounder
Flounder
2,115 Posts

Re:Post any Legends of the East: The Cobra's Eye Collector's Edition technical issues here only

[Post New]by _DD_ on Jul 27, 13 7:40 AM
crispypot wrote:
Hi DD, yeah my system requirements do fit the game its big gaming computer so it should work thank you for your suggestion though as it did make me go back and check my system

hi crispypot, good to hear about your computer, system not the problem then - then it's off to CS => for you, I'm afraid. If you have other/better results with another game on both computers, you might want to mention that, too.
Crossing fingers!

 
mst3kr
Guppy
Guppy
115 Posts

Re:Post any Legends of the East: The Cobra's Eye Collector's Edition technical issues here only

[Post New]by mst3kr on Jul 27, 13 7:57 AM
"The game does not support the current resolution. Please set your monitor to a higher resolution and restart the game."

My monitor IS on the highest resolution at 1920x1080, and my computer surpasses all the system requirements.

 

Re:Post any Legends of the East: The Cobra's Eye Collector's Edition technical issues here only

[Post New]by spikescajunmom on Jul 27, 13 7:57 AM
Tried several times to download. Deleted and retried. Says Installation Failed. Then it came up that my trial was over even though I never even installed it. Have downloaded several games this week so not my computer....techy husband checked everything and I guess my computer doesn't like something in game. Would like to play looks interesting.

Oh, it always does the validating stage 100% and shows 240 MB of 240 MB then when it switches to installation mode it immediately does Installation Failed.

Edited on 07/27/2013 at 8:02:42 AM PST


 
smpilotmom
Starfish
Starfish
42 Posts

Re:Post any Legends of the East: The Cobra's Eye Collector's Edition technical issues here only

[Post New]by smpilotmom on Jul 27, 13 9:39 AM
Same here, unable to install the game

 

Re:Post any Legends of the East: The Cobra's Eye Collector's Edition technical issues here only

[Post New]by beaudaciousdldy on Jul 27, 13 12:14 PM
Hi Fishies,

I would like to add myself to the numerous others with the failed download and 60 minute trial ending. I got 766 error and did what was suggested too. I would have liked to play this one too as it does have an interesting look about it. I have an XP.

Karen

Edited on 11/25/2013 at 6:45:27 AM PST


 

Re:Post any Legends of the East: The Cobra's Eye Collector's Edition technical issues here only

[Post New]by kris_cross48 on Jul 27, 13 12:17 PM
Is there a moderator in here reading any of this? unuaually quiet from non-response from them, even for a sat.
kris

 

Re:Post any Legends of the East: The Cobra's Eye Collector's Edition technical issues here only

[Post New]by jimweinberg on Jul 27, 13 12:53 PM
I guess I'll add my name to the long list of those that can't install this game. I don't think it's the Game Manage as I can install other games just fine. Looks like quality control let this one slide through. Going to ask for my game credits back.

 
ediegamer
Lobster
Lobster
89 Posts

Re:Post any Legends of the East: The Cobra's Eye Collector's Edition technical issues here only

[Post New]by ediegamer on Jul 27, 13 1:34 PM
Ditto...game failed to install. Judging from the amount of installation complaints, I think BF should take this game back to the drawing board!

 
ciscaR8
Minnow
Minnow
256 Posts

Re:Post any Legends of the East: The Cobra's Eye Collector's Edition technical issues here only

[Post New]by ciscaR8 on Jul 27, 13 5:05 PM
i am having problems with the gamemanager stub too, games will download, but than it closes the manager, have to uninstall the manger and than install again to get to my games. very annoying

 

Re:Post any Legends of the East: The Cobra's Eye Collector's Edition technical issues here only

[Post New]by woodspinner on Jul 27, 13 5:35 PM
Rebeca_Lily wrote:This game run only with 100% font display, which has to be created manually. Can the company change it to automatic change? (full screen, W7)


I have a custom dpi setting and it wouldn't run for me either. Since that has only happened twice this year, has to be developer coding. From all of the other problems posted here, I;m thinking the developer needs to make some changes in their programming.

 
BearKat
Stingray
Stingray
4,860 Posts

Re:Post any Legends of the East: The Cobra's Eye Collector's Edition technical issues here only

[Post New]by BearKat on Jul 27, 13 7:21 PM


Just for infomation's sake:

I have a custom dpi setting also, 125%, resolutions set at 1920X1080 (HP recommended settings for my screen), and the new GM/BFGApp.

The game d/led with no problems and the demo played with no problems.
I haven't purchased yet, however, I will update if I have any problems after purchase.

I have a HP 23" HD TouchSmart All-in-One running W7 64bit Home Premium.

BK

 
Susanna2
Starfish
Starfish
50 Posts

Re:Post any Legends of the East: The Cobra's Eye Collector's Edition technical issues here only

[Post New]by Susanna2 on Jul 28, 13 1:29 AM
Meredene wrote:
I've had Error Code 5. I can't see any instructions relevant to that Code.


I can't install it either with the same error code. Nor can I another new game - the same error code. Number 5.
Is it the new game manager?

I had problems like this several months ago and then suddenly it got better. No idea why and the computer specialist who is looking after my computer didn't know it either.
And now all is starting over again?????
Frustrating.


Edited on 07/28/2013 at 1:29:30 AM PST


 

Re:Post any Legends of the East: The Cobra's Eye Collector's Edition technical issues here only

[Post New]by LynHamilton on Jul 28, 13 6:11 AM
I have tried to download the game 3 times. Download failed each time and then told me the 60 minutes were up.

 

Re:Post any Legends of the East: The Cobra's Eye Collector's Edition technical issues here only

[Post New]by Ceekah on Jul 28, 13 8:04 AM
Multiple attempts to install on XP. Failed to install. No error code.

 
cinder555
Angelfish
Angelfish
1,217 Posts

Re:Post any Legends of the East: The Cobra's Eye Collector's Edition technical issues here only

[Post New]by cinder555 on Jul 28, 13 10:10 AM
I have XP and the game started to download and then stopped. I deleted and started again no fish icon, no download, no error code.


 
dueler
Guppy
Guppy
190 Posts

Re:Post any Legends of the East: The Cobra's Eye Collector's Edition technical issues here only

[Post New]by dueler on Jul 28, 13 11:46 AM
downloaded this game, didnt notice if there was a code (probably was), went back to games manager and said trial was over, another one to add to the growing issue of this game.

 
cjmajor49
Seahorse
Seahorse
30 Posts

Re:Post any Legends of the East: The Cobra's Eye Collector's Edition technical issues here only

[Post New]by cjmajor49 on Jul 28, 13 2:42 PM
I had no problems downloading the game. When I tried to play the trial, however, my AVG stopped it and told me there is a virus in the launcher.exe file. I could not remove the virus and had to reboot and start over. I uninstalled the game,not wanting to risk it again.

 
bfgSeine
Stingray
Stingray
5,158 Posts

Re:Post any Legends of the East: The Cobra's Eye Collector's Edition technical issues here only

[Post New]by bfgSeine on Jul 28, 13 3:23 PM
Hi everyone,

I'm sorry to hear that a few of you are having download issues. As a general precaution to rule out some basic issues, please take a look at our help article here that goes over some troubleshooting steps you can try:

Problems Downloading or Installation Failed

If those aren't working, please let our Tech Support Team know and they'll be happy to look into that for you. We definitely want you to be able to enjoy the game!

cjmajor49, I'm sorry that happened. I can assure you that all of our games are tested and virus free. Sometimes antivirus programs mistakenly read game files as a potential threat and give that error message. However, our Tech Support Team will be happy to provide more information about that.

I hope that helps,

bfgSeine

 

Re:Post any Legends of the East: The Cobra's Eye Collector's Edition technical issues here only

[Post New]by kris_cross48 on Jul 28, 13 5:22 PM
bfgSeine, is this an XP issue? Seems like a lot of us have XP and your new manager doesn't have XP listed. I think it starts with windows 8.

If it is an XP issue, how do we roll back?

 
 
 
 
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