Post Your Technical Problems For Haunted Halls: Nightmare Dwellers Here Only!!

Same here,, Please fix

Hi All,

Thanks to everyone for all of your posts and bringing that Error: Access Violation to our attention. I'm so sorry to hear that's happening!

We have escalated the issue and should hopefully hear back from the developers shortly. We apologize for the inconvenience and thank you for your patience while we get this resolved.

bfgWendwater

I'm having the same problem when I open the mirror. I have Windows 7 on my CPU

I updated my drivers and DirectX and it's still happening. It's most likely a problem from the developers side. I've never had a problem with their games before.

Yup, same problem here. Uninstalled and reinstalled - that didn't solve it.

Looking forward to a solution, as this is the most surreal game I've played in a while and I am enjoying it.

I am having the same problem. Just downloaded today. My question is if there are so many problems with this game, why are they still allowing people to buy it?

Same problem. Have done everything possible. Will give time for it to fix, but dang I was havin' a good time

Just for the record, I have exactly the same issue, Access violation when I place the three gems in the mirror.

Same problem as everyone else. Access error in the mirror. Uninstall and reinstall did not work. Mirror freezes up.

Same problem

Same here on the mirror area.

Same here, Access violation at the mirror.

same problem,get the mirror to open and then it freezes!

me too

dang...I was lovin this game too!! It said something had caused it to shut down in "an unusual manner" directly after I tried switching to match 3 mode. I did the control-alt-delete & went back in but got into immediate trouble with those gems in that pesky mirror. Hope they find a fix soon!

Same issue here, shoot

really disappointed in Big Fish lately, buy a game and it errors, even after re-installation, and following tips on the help page. Why put it up for sale if there are issues that aren't resolved. I feel cheated, you knew it was faulty and you took my money anyway

Game was playing beautifully until I, too, reached the mirror with the three gems. When I inserted the last gem the game froze, no access violation message. Tried it a second time to no avail. And, since others are reinstalling and getting the same problem, I'm not going to bother reinstalling unless a fix is made available. Running game on W7 Professional with GFORCE. I HATE GLITCHES!

Re installed and changed my profile still did not help. The same thing happened at the same location in the game.

Same problem here did all the usual fixes to no avail.