Parka
Sea Anemone
Sea Anemone
4 Posts

Re:Please post your TECH ISSUES for Another Case Solved here

[Post New]by Parka on Nov 13, 14 7:51 PM
I just replaced an old computer with XP to one with Windows 7. How do I move my profile from my old computer to the new one? I don't want to start over, I have been playing for months. Help please.

 

Re:Please post your TECH ISSUES for Another Case Solved here

[Post New]by boxerlover1 on Nov 14, 14 1:09 PM
I am not getting credit for the items I choose. For example if it says I need 6 keys I will put 4 in the group but only 2 count

 

After game was updated, I can no longer solve cases from file cabinet.

[Post New]by Sggabby on Apr 19, 15 12:35 PM
After the initial conversation the game stops and I see a message that the game is closed.

 
bfgBellerophon
Marlin
Marlin
9,130 Posts

Re:Please post your TECH ISSUES for Another Case Solved here

[Post New]by bfgBellerophon on Apr 20, 15 7:37 AM
Hi everyone,

I just wanted to pop in here since a few players are experiencing issues with this particular game. I'm so sorry to hear about that.

We don't have the tools to troubleshoot from the Forums, but our Customer Support Team is always willing to help. It is recommended to contact our Customer Support Team so that they can look into this for you.

I hope this helps!

bfgBellerophon

 

Re:Please post your TECH ISSUES for Another Case Solved here

[Post New]by lillymoe on May 22, 15 10:52 PM
Help. stuck on level 19, chapter 4. won't let me advance.

 

Re:Please post your TECH ISSUES for Another Case Solved here

[Post New]by xynox85 on Sep 11, 15 6:43 PM
my evidence didnt wont unlock to be stored, any idea why?
only picture, badge and knuckle could be stored.
thumbs and map cant

 

Re:Please post your TECH ISSUES for Another Case Solved here

[Post New]by Amazepokey on Sep 22, 15 7:33 PM
Help me! I really like this game but when I'm going minor cases and I collect 4 or more magnifying glasses I don't get fingerprints and I also don't get knuckles either

 
 
 
 
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