GalaxieBleu
Minnow
Minnow
200 Posts

Re:Please post your TECH ISSUES for Amaranthine Voyage: The Shadow of Torment Collector's Edi

[Post New]by GalaxieBleu on Aug 1, 14 9:02 AM
Downloaded fine. Watched intro entered my profile name, set my custom level of difficulty and game locked up at 54% loading - didn't even get to play one second. I use Windows 7 on a PC and everything is always up to date. Error was Access Violation.

 

Re:Please post your TECH ISSUES for Amaranthine Voyage: The Shadow of Torment Collector's Ed

[Post New]by dobbiemijnboekje on Aug 2, 14 1:40 AM
I purshed this game and could't DL. I tried everything but nothing. Than I DL the free version. That works! I played a little and quit the game. I clicked on the activate button and that works!

I hope for the other fishies that works too.

Edit: Game does't install. Error code 766. I try again!

Edited on 08/02/2014 at 2:31:40 AM PST


 
AlixCh
Jellyfish
Jellyfish
12 Posts

Re:Please post your TECH ISSUES for Amaranthine Voyage: The Shadow of Torment Collector's Edi

[Post New]by AlixCh on Aug 2, 14 4:56 AM
Using Windows 8.1. On palace terrace trying to take item from music box. After many tries - keeps showing gears and "all this needs is a fairy tale". Still unable to pick up spray and puzzle piece. Consulted guide and it does not show any special things to do to pick up the items. Just says to pick up. Is this another game with a glitch?

 
ShlbySusie
Seahorse
Seahorse
27 Posts

Re:Please post your TECH ISSUES for Amaranthine Voyage: The Shadow of Torment Collector's Edi

[Post New]by ShlbySusie on Aug 2, 14 7:38 PM
Hi, Daxadillion!

I'm running Windows 7 and the same thing just happened to me. I've been playing (without incident) for just over 3 hours and, when I stopped and reloaded the game a while later, a message popped up that my Profile was corrupt and I would have to start over again. I don't know how close to the end I am, but I'm hesitant to start over in case I run into the same glitch the second time.

Susan (who is not a happy camper)


 

Re:Please post your TECH ISSUES for Amaranthine Voyage: The Shadow of Torment Collector's Edi

[Post New]by leapfrog0202 on Aug 3, 14 2:51 PM
I too was having problems downloading this game after purchasing it a little while ago (3 pm or so Mountain Time). I sent in a help request with the Dr. Felix report.

I uninstalled the game manager out of desperation and reinstalled it. Then attempted to download this game. It didn't work.

I finally downloaded a game I'd bought previously and while that was still downloading, clicked to download this game and it worked! Not sure if it was the fact that a previously purchased game was already downloading or what, but thought I'd share in case it helped anyone here.

Good luck!

 
ecko
Squid
Squid
71 Posts

Re:Please post your TECH ISSUES for Amaranthine Voyage: The Shadow of Torment Collector's Edi

[Post New]by ecko on Aug 3, 14 4:28 PM
There also seems to be a small group of us experiencing problems in the bonus game in most likely the last HOG - hint button doesn't work, bubble popper goes on endlessly. Uninstalled & reinstalled without any success either.

If we can't finish the bonus game, we can't access the other bonuses available after completing the bonus game.

It is truly frustrating when games don't work no matter when they stop working. I hate that this problem didn't pop up during the demo and would have had no way of knowing that there had been a problem.

Any help is appreciated.

 
bonggamer
Guppy
Guppy
111 Posts

Re:Please post your TECH ISSUES for Amaranthine Voyage: The Shadow of Torment Collector's Edi

[Post New]by bonggamer on Aug 4, 14 11:22 PM
Hello,
Just checking in to find out if the problem of game not even loading (crashing on the loading page) has been resolved. There is a post with updated but this particular problem does not seem to have been resolved. BFG please update.
Thanks

 

Re:Please post your TECH ISSUES for Amaranthine Voyage: The Shadow of Torment Collector's Edi

[Post New]by bettyjayson on Aug 5, 14 2:25 PM
please someone help!, I too having problems with Amaranthine Voyage: the shadow of torment collection add. the music box will not let me pick up the emblem that is inside, it keeps saying" the music box needs to be wound up" i was able to pick up the other item in there but not the emblem!!?? please any ideas

 
LuckyKK
Minnow
Minnow
257 Posts

Re:Please post your TECH ISSUES for Amaranthine Voyage: The Shadow of Torment Collector's Ed

[Post New]by LuckyKK on Aug 5, 14 3:43 PM
I also had trouble downloading it, plus two others. For one it said there was an update, please wait for it...but didn't say which game. They showed they had downloaded, but when I went to Activate, they'd start downloading Again. So, I remembered from in the past, I had a problem like this, so I Uninstalled & Re-installed my Game Mgr., and they were ready to Activate, and did. So that should do the trick. Although we SHOULDN'T HAVE TO DO THAT. What causes that problem in the first place? I had gotten an error code, 806700, which told me in Help to create a new password..because it may not be recognizing the email address that was used when I purchased the game(s)...as if they'd been purchased some time ago. It was that same day! But anyway, hopefully that will solve the problem for anyone else having trouble downloading.

Edited on 08/05/2014 at 9:31:13 PM PST


 
LuckyKK
Minnow
Minnow
257 Posts

Re:Please post your TECH ISSUES for Amaranthine Voyage: The Shadow of Torment Collector's Ed

[Post New]by LuckyKK on Aug 5, 14 9:35 PM
i HAVE TO MAKE AN UPDATE TO MY PREVIOUS POST. IT HAD ACTIVATED, AT LEAST, I THOUGHT. BUT AFTER FINISHING ANOTHER GAME PURCHASED PREVIOUSLY, I NOTICED THERE WERE 4 GAMES IN QUEUE! THIS ONE PLUS THE OTHER THREE MENTIONED EARLIER, AND A FOURTH ONE I SINCE TRIED TO DOWNLOAD. ALL WAITING TO DOWNLOAD. SO I'M TRYING TO DOWNLOAD THIS ONE AGAIN. THEN I'LL TACKLE THE OTHER ONES. BUT THIS IS RIDICULOUS! ! WE SHOULDN'T KEEP HAVING THESE PROBLEMS LIKE THIS. GUESS I'LL GET THE 806700 ERROR MSG. AGAIN. I DON'T GET IT. I THOUGHT IT WAS SOLVED AFTER UNINSTALLING AND RE-INSTALLING THE GAME MGR. BUT APPARENTLY NOT! ! THEY SAY 'READY TO DOWNLOAD'.

Edited on 08/05/2014 at 9:39:13 PM PST


 

Re:Please post your TECH ISSUES for Amaranthine Voyage: The Shadow of Torment Collector's Edi

[Post New]by Dominick_Fontana on Aug 6, 14 1:47 AM
I did not have any of the problems that the majority of people reported, but there is a bug in the Bonus Chapter that ecko mentioned above. Unbelievably annoying!

In the Bonus Chapter in the VERY LAST HOP, I could not find the last item. I clicked on Hint and it says, "There is nothing to do here now." I verified on the Map that there is nothing else to do in any other scenes and when I click on Hint, it always directs me back to the unfinished HOP, which is still sparkling. I clicked over 100 times in the HOP and cannot pick up the last item to complete the HOP. I tried Bubble-Shooter and kept eliminating 3 bubbles with stars in them, but the last item is still not found. I looked at the Strategy Guide and after finishing the HOP, you play one last Mini-Game to complete the Bonus Chapter.

So I was a couple of minutes away from finishing the Bonus Chapter, but I can't because of the bug, so I cannot unlock most of the items in the Extras Menu. Very, very frustrating indeed!

The bottom line is there is a bug in the Bonus Chapter in the very last HOP, that will not allow you to finish the HOP because you cannot find the last item, and therefore, you can't finish the game.

So close, yet so far. Maddening!

 
kdreetz
Herring
Herring
333 Posts

Re:Please post your TECH ISSUES for Amaranthine Voyage: The Shadow of Torment Collector's Edi

[Post New]by kdreetz on Aug 7, 14 3:50 AM
Same as several others. I was maybe half way through, exited out, and the next time I tried to play I got the corrupted message and had to start from the beginning!! ARGH.

p.s. I couldn't get the morph by the asparagus either.

 

Re:Please post your TECH ISSUES for Amaranthine Voyage: The Shadow of Torment Collector's Edi

[Post New]by gggracie on Aug 7, 14 5:07 AM
Hi! I have yet another issue. I put the cloth and the dirty mosaic piece together and placed them in the mosaic and they disappeared. Now all I get are you have nothing to do in this area messages. This is very annoying. And I did have download problems which I solved. Thanks for the thread.

 

Re:Please post your TECH ISSUES for Amaranthine Voyage: The Shadow of Torment Collector's Edi

[Post New]by tribby on Aug 9, 14 3:42 PM
Running this game on Mac 10.9.4 In the first few minutes of play, when I go to retrieve the oil can, the screen dims and freezes. I have redownloaded several times now and continue to have this issue. Any help for this Issue?

 
casino14
Guppy
Guppy
114 Posts

Re:Please post your TECH ISSUES for Amaranthine Voyage: The Shadow of Torment Collector's Edi

[Post New]by casino14 on Aug 11, 14 1:41 PM
Why doesn't the gem puzzle in ch 7 not work. you need to leave the inner circle but no matter how many times i try it won't work. i reset and try it again ,reset try again reset and try again and it is always a different pattern that is left over.What's up? i'm almost bald headed from pulling my hair out.I am disabled this is what I like to do to keep from going nuts in the house, I'm getting at a loss for words. i have windows vista. i'm pretty sure i'm pretty close to the end of reg game. now i read about probs with bonus games. Don't these people want our money? Or do they think we will just drop it and let them keep our mnoney for faulty or shoddy merchandise? sign me extremely iritated!

 
crgriff58
Seahorse
Seahorse
32 Posts

Re:Please post your TECH ISSUES for Amaranthine Voyage: The Shadow of Torment Collector's Edi

[Post New]by crgriff58 on Aug 13, 14 1:27 PM
unable to pick up green jewel pc or move pots for rope in green house. Have the new windows. Tried everything. Love the game but can't go any further since unable to give tree character anything shinny.

 

Re:Please post your TECH ISSUES for Amaranthine Voyage: The Shadow of Torment Collector's Edi

[Post New]by Stardancer001 on Aug 29, 14 2:11 AM
Downloaded and installed the game twice today, it keeps crashing at 35% when loading.

 

Re:Please post your TECH ISSUES for Amaranthine Voyage: The Shadow of Torment Collector's Edi

[Post New]by jefflowrey on Aug 30, 14 3:07 PM
Stardancer001 - I have the exact same problem. The game is still broken, at least on Mac.

Not getting much assistance from tech support - other than "keep trying all these things that might show it's possibly something that isn't the game itself".

Not happy.

 

Re:Please post your TECH ISSUES for Amaranthine Voyage: The Shadow of Torment Collector's Edi

[Post New]by Stardancer001 on Sep 2, 14 11:58 AM
jefflowrey - it's definitely the game. The crash report says it's a kernel protection failure (BAD ACCESS).

I don't understand why the developers didn't test the Mac version more thoroughly since there were already a lot of known issues with the PC version.

Not happy either.

 

Re:Please post your TECH ISSUES for Amaranthine Voyage: The Shadow of Torment Collector's Ed

[Post New]by Stardancer001 on Sep 14, 14 8:57 AM
So I deleted the game -again- today, downloaded it -again- and now it crashes at 12% when loading.
Also it says I have only 7 minutes left into the trial. Before it was always 59 minutes.

I have never had problems with Eipix's games before, this is a very disappointing first!

When will there be a fixed version available???


Edited on 09/15/2014 at 12:45:35 AM PST


 
 
 
 
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