Please post any TECH ISSUES for Grim Facade: The Artist and The Pretender Collector's Edition

For anyone having trouble playing ERS games, I have had the same problems. For some reason, all the new ERS games give me a black screen, but I can hear the audio. I can get the game to run if I manually change my screen resolution to 1024 by 768. I always have it 1280 by 800 for every other game.