berrymama
Lobster
Lobster
89 Posts

Re:Please post any TECH ISSUES for Witches' Legacy: Awakening Darkness here.

[Post New]by berrymama on Jan 26, 16 1:15 PM
oasis53 wrote:Game loads fine then when I get to the first scene after choosing "Special features only" in the tutorial screen I can not click on anything else..there are sparkles but nothing will click..it shows to click on the scroll to see goals but it will not open.


Exactly what I was going to say!! All of the above!! Guess that's why they are selling it today for $3.99??? Thought it was my computer acting up.. but glad to see it's not.. will swiftly delete this one!!

 

Re:Please post any TECH ISSUES for Witches' Legacy: Awakening Darkness here.

[Post New]by osmithdeal on Jan 26, 16 2:42 PM
beckykay wrote:won't play. after first scene anything I click on - nothing. frozen screen. the only thing I'm able to do is click on menu, so I exited and uninstalled game. I don't have time for this.


Ref 16013
001640 I have now requested this twice. I have the same problem as above and others are having. Why can you not send a fix for this game. I am getting really tired of asking you to fix it. So far I have tried everything you have asked and nothing works. It is NOT my computer because I have never had this problem. Everyone having this problem cannot be wrong. Can you please fix this game or go to the makers and have them give you a update on the game. Thank you.

 

Re:Please post any TECH ISSUES for Witches' Legacy: Awakening Darkness here.

[Post New]by NANA3801 on Jan 26, 16 9:34 PM
Currently stuck after placing the #20. nothing is responding but the menu option. can not continue the game. please find a solution that does not require a restart of the game.

 
nanajak53
Jellyfish
Jellyfish
15 Posts

Re:Please post any TECH ISSUES for Witches' Legacy: Awakening Darkness here.

[Post New]by nanajak53 on Jan 27, 16 2:03 AM
I'm stuck in the tree house says I need 3 balls of wool and a needle which I have already found but now the hint button wont work and I cant do anything with the basket with the wool and needle in it. I uninstalled and reinstalled ran the update and nothing. Please find a fix for this. In running windows 7. Game has played perfectly up until now

 
bfgWaimea
Salmon
Salmon
2,837 Posts

Re:Please post any TECH ISSUES for Witches' Legacy: Awakening Darkness here.

[Post New]by bfgWaimea on Jan 27, 16 7:56 AM
Hi Everyone,

I'm glad to let you all know that an update has just been released, addressing the bug that some of you were encountering in the tutorial. For steps on how to apply the update, just see the following:

UPDATE! New version available for Witches' Legacy: Awakening Darkness (PC)! January 26, 2016

If you continue to experience issues with the game after applying the update as well as the troubleshooting steps previously recommended by Mods, do contact our Technical Support Team HERE with a Dr. Felix Report. Our Reps are always glad to help.

Thanks for your patience,

bfgWaimea

 

Re:Please post any TECH ISSUES for Witches' Legacy: Awakening Darkness here.

[Post New]by callinu on Jan 29, 16 1:38 AM
the update did not fix the issue.

 

Re:Please post any TECH ISSUES for Witches' Legacy: Awakening Darkness here.

[Post New]by callinu on Jan 29, 16 1:40 AM
NANA3801 wrote:Currently stuck after placing the #20. nothing is responding but the menu option. can not continue the game. please find a solution that does not require a restart of the game.
I'm stuck in the same place and I did the update and still doesn't fix it. I'm too far to start over.

 
Rosa96
Starfish
Starfish
46 Posts

Re:Please post any TECH ISSUES for Witches' Legacy: Awakening Darkness here.

[Post New]by Rosa96 on Jan 29, 16 1:21 PM
The update did not help me either. I am going to try as new player, if this does not work - I want a refund! I should get a refund anyway for all the messing around.

 

Re:Please post any TECH ISSUES for Witches' Legacy: Awakening Darkness here.

[Post New]by brent1989 on Jan 30, 16 2:21 PM
frame frozen

 
bfgPanthalassa
Flounder
Flounder
2,450 Posts

Re:Please post any TECH ISSUES for Witches' Legacy: Awakening Darkness here.

[Post New]by bfgPanthalassa on Jan 30, 16 2:44 PM
Hi Everyone,

I wanted to stop by to address the issues people have been seeing in the game. I'm sorry to hear problems have been coming up. The steps in the following help articles can help resolve these sorts of situations:

Game Crashing, Freezing, or Blank Screen
Run Game as Administrator

If the problems are still occurring after taking a look at those help articles, we recommend getting in touch with our Technical Support Team with a Dr. Felix Report. Our Reps can provide additional troubleshooting steps, as well as gather information on technical issues, and are more than happy to help.

bfgPanthalassa

 

Re:Please post any TECH ISSUES for Witches' Legacy: Awakening Darkness here.

[Post New]by tallen3594 on Feb 4, 16 6:02 PM
I can't get the game to start pass the point where Bertha is freed from the cage. I'm supposed to be using Bertha to reach the enlarging potion while avoiding obstacles. However, when I click on the start button, nothing happens.

 

Re:Please post any TECH ISSUES for Witches' Legacy: Awakening Darkness here.

[Post New]by SHELMACK on Feb 7, 16 7:14 PM
I too have hit a wall at the tile drop mini game. Nothing works I tried the Check for updates but it said there was no updates available. I have submitted a Dr. Felix report but am disappointed that this game still is sold with programming issues.


 

Re:Please post any TECH ISSUES for Witches' Legacy: Awakening Darkness here.

[Post New]by rouxby2sday on Feb 20, 16 11:17 AM
Hos with yarn balls and needle, got 2 balls and the needle cannot locate the third ball anywhere, glitch?

 

Re:Please post any TECH ISSUES for Witches' Legacy: Awakening Darkness here.

[Post New]by Gilbertsrus4 on Feb 20, 16 10:44 PM
I am at the scene where the girl is connected to something that you are trying to release her from. Was playing the game of stacking the picture, and the game went back to the room scene, and nothing. Frozen. Can click on things but nothing happens. This is the third game this week that had some type of glitch or froze at a particular scene. After reading all the comments on each game, it seems to be a technical issue with the games. I am through wasting money. Will stop my membership today. Spent $15.00 on 2 games today that are junk. Last gamble I take.

 

Re:Please post any TECH ISSUES for Witches' Legacy: Awakening Darkness here.

[Post New]by dorass49 on Feb 22, 16 7:53 PM
I have done everything that help had to say and uninstalled and installed 4 times and still frozen in the dice screen. This is very frustrating. I started the game over again and it froze in the same screen. Ok, now what?

 

Re:Please post any TECH ISSUES for Witches' Legacy: Awakening Darkness here.

[Post New]by 5119412 on Feb 27, 16 5:34 PM
Witches' Legacy: Awakening Darkness
Purchased on 02/09/16


stuck after placing the #20. nothing else is responding but the menu options are working , please find a solution that does not require a restart of the game.
I'm stuck in the same place and I did look at the update and it is newest still doesn't fix it. I'm too far to start over.

 

Re:Please post any TECH ISSUES for Witches' Legacy: Awakening Darkness here.

[Post New]by paperbagger on Apr 4, 16 7:57 PM
I am also stuck after placing the #20. The game froze. I have already started
this game 2 times and I am getting tired of playing it over and over. I did not
buy it until the last of March so I would think I have the update installed. Nothing
seems to work. I was able to get out of the game by using the menu, but that was
the only thing that worked. Everything else in the game was frozen tight and
I could do nothing. Getting tired of having to replay. Hope there is a solution
soon.

 
dollyflower
Pufferfish
Pufferfish
1,373 Posts

Re:Please post any TECH ISSUES for Witches' Legacy: Awakening Darkness here.

[Post New]by dollyflower on Apr 25, 16 9:23 AM
No tech problems so far. Over half way through. Windows XP.




 
cabega
Herring
Herring
366 Posts

Re:Please post any TECH ISSUES for Witches' Legacy: Awakening Darkness here.

[Post New]by cabega on May 4, 16 4:09 PM
rouxby2sday wrote:Hos with yarn balls and needle, got 2 balls and the needle cannot locate the third ball anywhere, glitch?


I'm playing in the german version, but I have my problem in the same HOS

I found all 3 yarnballs and see the needle across the yarnbasket.
But all I have when I want to pick them up, is the rotating wheels.
I can't use the TIPP-button or the change play-option-button in the upper right corner.

In germany we don't have a game forum like this, that's why I'm writing it here.

I want to tra playing now with a new playername. Perhaps it is better to pick up the needle first?

Edit:

It helped.
I've just finished the awesome game.

Edited on 05/04/2016 at 7:29:01 PM PST


 

Re:Please post any TECH ISSUES for Witches' Legacy: Awakening Darkness here.

[Post New]by Plummie1066 on May 6, 16 4:50 PM
Like countless others on this forum and the CE forum (I pity those folks who paid so much for the CE), I am having issues with the drop down puzzle. I tried someones suggestion to replay and skip the puzzle, but I only made it back to the 3 headed dudes, where it froze after I fed them the bread. I am NOT replaying this from the beginning a third time. Sick to death of uninstalling and reinstalling and going through all these stupid steps when it is the game and not my computer. Will likely NEVER buy from this developer ever again. Five months and no fix. Outrageous. And despite e-mails to customer service, the ONLY reply I got was some nonsense about Big Fish Casino (what has Casino to do with this game). Waste of time writing to them, they either don't care or they are incompetent. BFG customer service is basically non existent. I'm about ready to cancel my membership....

 
 
 
 
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