Need to fix the green hero

[Post New]by doriannern on Feb 20, 12 11:13 AM
The green hero freezes my computer almost every single time I try to use it. It is very difficult to complete a level that has the green hero before the time is up. Needs to be fixed. I have seen others post that they have the same problem.

 
bfgCimarron
Dogfish
Dogfish
1,902 Posts

Re:Need to fix the green hero

[Post New]by bfgCimarron on Feb 20, 12 12:18 PM
Hi doriannern,

Welcome to the pond!

If the game is giving you trouble with freezing in certain spots I've found in some cases the steps at our article here:

Game Crashing, Freezing, or Blank Screen

(if you click the blue text it will take you right there) have helped some. But if you're still having trouble with it, I'd send a email into our Tech Support team one of our reps can certainly help you out and it will help us better track any issues. Thank you!

Hope that helps

bfgCimarron

 
Gojira2006
Barracuda
Barracuda
3,183 Posts

Re:Need to fix the green hero

[Post New]by Gojira2006 on Apr 4, 12 3:56 PM
It froze my game, too - so I played that level in windowed mode, which helped . . .

 
 
 
 
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