cook quest will not start!

[Post New]by Mrsestanley on Feb 21, 12 9:50 AM
i bought it yesterday and it will not go past " play now". it just goes back to the ipad screen. i have been unsuccessful previously trying to contact customer service. no one will contact me back. help!

 
bfgCimarron
Dogfish
Dogfish
1,902 Posts

Re:cook quest will not start!

[Post New]by bfgCimarron on Feb 21, 12 11:19 AM
Hi Mrsestanley,

Welcome to the pond! If this game is giving you trouble I'd try the steps at this helps article here:

iPad, iPhone, and iPod touch

Further down the page there are some steps to try if your game is game is crashing, stalling, showing a black screen, or just not working properly (if you click the blue text it will take you right there).

Also if you have sent a question into customer service in but haven't received a response I'd check your junk or spam folder - I've found sometimes our letters can get filtered in there.

Hope that helps!

Also because this is a technical issue for Cooking Quest I'll be locking this thread up. However if you run into any more trouble or if you see any technical issues for this game just post it in this thread here:

Post any Cooking Quest technical issues here only

This way we can keep better track of any issues. Thank you!

bfgCimarron

 
 
 
 
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