bfgRhone
Manatee
Manatee
4,302 Posts

Post any Spooky Mall technical issues here only

[Post New]by bfgRhone on Feb 29, 12 12:17 AM
If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Frequent Crashing of Game
Game Compatibility

While we can offer a known solution for technical issues in the forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team.

The forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly.

If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.

*Please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'

 

Flickering screen

[Post New]by spinner13 on Feb 29, 12 4:17 AM
I can't play this game because my screen keeps flickering, which is so annoying. This only happens with this particular game, every other game is perfect, and there is nothing wrong with my monitor. This flickering only happens when I play 'Spooky Mall'. I have deleted the game and reinstalled it, but the same things happens again.

 
PB2010
Guppy
Guppy
135 Posts

Re:Post any Spooky Mall technical issues here only

[Post New]by PB2010 on Feb 29, 12 6:22 AM
Level 20, Butchers - I think there is a glitch. Two older men come and one gets a question mark and at that point he stalls. The game continues with the other characters but he remains in place. I've tried about ten times to get passed it but no joy.

Anyone else having this problem?

 
mkastor
Herring
Herring
375 Posts

Re:Post any Spooky Mall technical issues here only

[Post New]by mkastor on Feb 29, 12 7:06 AM
In the grocery store, Level 18, the girl standing by the bread towards the end will not move. Her green level jams. I try to go to her to answer a question and even with the display loaded, she freezes and I can't advance.

 
Csustar
Clownfish
Clownfish
565 Posts

Re:Post any Spooky Mall technical issues here only

[Post New]by Csustar on Feb 29, 12 7:37 AM
Level 8 will not let me lay down the milk and pineapple drink down. Grrrrrrrrrr!
So what's the deal?

 
Csustar
Clownfish
Clownfish
565 Posts

Re:Post any Spooky Mall technical issues here only

[Post New]by Csustar on Feb 29, 12 7:38 AM
Level 8 will not let me lay down the milk and pineapple drink on the table. Grrrrrrrrrr!
So what's the deal?

 
Csustar
Clownfish
Clownfish
565 Posts

Re:Post any Spooky Mall technical issues here only

[Post New]by Csustar on Feb 29, 12 7:38 AM
Level 8 will not let me lay down the milk and pineapple drink on the table. Grrrrrrrrrr!
So what's the deal?

 
Slowpokie
Starfish
Starfish
56 Posts

Re:Post any Spooky Mall technical issues here only

[Post New]by Slowpokie on Feb 29, 12 9:00 AM
Level 8 I can't do the milk shake table. I gather the fruit and it won't let me click on the table.

 

Re:Post any Spooky Mall technical issues here only

[Post New]by yellowgrub on Feb 29, 12 9:11 AM
Same thing, someone goes near a stand with a description, and gets stuck. I can't answer their questions, and they won't move! Really, really annoying... Clearly a glitch, which hopefully the developers will sort out soon.

 
Ondie
Sea Anemone
Sea Anemone
7 Posts

Re:Post any Spooky Mall technical issues here only

[Post New]by Ondie on Feb 29, 12 9:34 AM
mkastor wrote:In the grocery store, Level 18, the girl standing by the bread towards the end will not move. Her green level jams. I try to go to her to answer a question and even with the display loaded, she freezes and I can't advance.

 
Ondie
Sea Anemone
Sea Anemone
7 Posts

Re:Post any Spooky Mall technical issues here only

[Post New]by Ondie on Feb 29, 12 9:34 AM
mkastor wrote:In the grocery store, Level 18, the girl standing by the bread towards the end will not move. Her green level jams. I try to go to her to answer a question and even with the display loaded, she freezes and I can't advance.

 
Ondie
Sea Anemone
Sea Anemone
7 Posts

Re:Post any Spooky Mall technical issues here only

[Post New]by Ondie on Feb 29, 12 9:34 AM
mkastor wrote:In the grocery store, Level 18, the girl standing by the bread towards the end will not move. Her green level jams. I try to go to her to answer a question and even with the display loaded, she freezes and I can't advance.

 
MarkAlan
Herring
Herring
314 Posts

Re:Post any Spooky Mall technical issues here only

[Post New]by MarkAlan on Feb 29, 12 11:08 AM
The game still contains Russian text in the opening movie. After being on the developer's site over a month, you would think this would have been a simple fix.

 
mistygem
Jellyfish
Jellyfish
10 Posts

Re:Post any Spooky Mall technical issues here only

[Post New]by mistygem on Feb 29, 12 12:01 PM
Ondie wrote:
mkastor wrote:In the grocery store, Level 18, the girl standing by the bread towards the end will not move. Her green level jams. I try to go to her to answer a question and even with the display loaded, she freezes and I can't advance.


I've got the same problem, but at level 17.

 

Re:Post any Spooky Mall technical issues here only

[Post New]by annieac on Feb 29, 12 1:00 PM
Slowpokie wrote:Level 8 I can't do the milk shake table. I gather the fruit and it won't let me click on the table.


You need milk, pineapple and ice cream before you can click the table.

I am stuck on level 20 too where the old man stays at the chicken display.

 

Re:Post any Spooky Mall technical issues here only

[Post New]by GirlyJen on Feb 29, 12 1:29 PM
Can't get past level 17...someone always gets stuck at the bread : (

 
mkastor
Herring
Herring
375 Posts

Re:Post any Spooky Mall technical issues here only

[Post New]by mkastor on Feb 29, 12 1:54 PM
annieac wrote:
Slowpokie wrote:Level 8 I can't do the milk shake table. I gather the fruit and it won't let me click on the table.


You need milk, pineapple and ice cream before you can click the table.

I am stuck on level 20 too where the old man stays at the chicken display.



Same here but for me he just stands at the salami and won't budge. I have to restart the whole level over.

 

Re:Post any Spooky Mall technical issues here only

[Post New]by Phthon on Feb 29, 12 2:37 PM
mkastor wrote:In the grocery store, Level 18, the girl standing by the bread towards the end will not move. Her green level jams. I try to go to her to answer a question and even with the display loaded, she freezes and I can't advance.


Same here except it happens with random customers at random displays. Level 18 in the grocery store.

 

Re:Post any Spooky Mall technical issues here only

[Post New]by fishhead2005 on Feb 29, 12 2:39 PM
Same glitch as the others ? appears and the person just freezes this is the 2nd time. This 1st time the persons happy meter ran out and they left the store. The 2nd time the character just froze it allowed me to talk to him over and over but he just stood there with ? no matter what. Hope this gets fixed soon I already purchased the game!

 

Re:Post any Spooky Mall technical issues here only

[Post New]by deneencle on Feb 29, 12 3:14 PM
PB2010 wrote:Level 20, Butchers - I think there is a glitch. Two older men come and one gets a question mark and at that point he stalls. The game continues with the other characters but he remains in place. I've tried about ten times to get passed it but no joy.

Anyone else having this problem?


I am having the same issue exactly. Tried 4 times and he stalls each time. The level wont end. No way to go on.

 
 
 
 
Go to: