bfgBering
Clownfish
Clownfish
851 Posts

New Build of the Adventures of Robinson Crusoe is available now!

[Post New]by bfgBering on Jan 26, 09 4:29 PM
We have a new build of the Adventure of Robinson Crusoe available on the website right now. This should correct the error some users are experiencing where launching the game causes a black screen. To get the new version, simply uninstall the game from your computer and then reinstall the game from our website. For instructions on how to do this, click on the link below that will take you to a help page article that gives you step by step information:

Uninstall / Reinstall a Game


If you have any trouble installing the new version of the game, please contact our Technical Support team. You can contact our support team by clicking here or by clicking on the "We're here to help" link at the right of this page.

bfgBering

Edited on 02/11/2009 at 3:45:44 PM PST


 
BossBrat
Minnow
Minnow
285 Posts

Re:New Build of the Adventures of Robinson Crusoe is available now!

[Post New]by BossBrat on Jan 26, 09 4:57 PM
Thanks for the quick fix! My game works again - woohoo!!

 

Re:New Build of the Adventures of Robinson Crusoe is available now!

[Post New]by Honeybearsmom on Feb 2, 09 1:20 PM
I have downloaded this game twice and both times I get these wide bars across the screen that also kind of chopped up and you can't see anything. Therefore, I can't play. What's going on?

 
lordkalvan
Stingray
Stingray
5,577 Posts

Re:New Build of the Adventures of Robinson Crusoe is available now!

[Post New]by lordkalvan on Feb 2, 09 3:02 PM
Welcome to the pond! I suggest that you contact customer support about this. click the green envelope in the bottom right corner of this page, then again on the next screen you get, then fill out the form with as much detail as possible.

 
 
 
 
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