Bren444
Jellyfish
Jellyfish
16 Posts

Broken IPad Version

[Post New]by Bren444 on Mar 14, 12 6:05 AM
I purchased the IPad version as the Daily Deal and it crashes as soon as you try to play the game. In reading the reviews, this has been a problem for quite some time. This is the first time I have been so disappointed in a Big Fish Game. As I do not seem to be able to find a place to request my funds back, my request is that you fix this game. I realize this was a cheap game (.99), the point is that it is broken! Thanks

 
circlelt
Guppy
Guppy
149 Posts

Re:Broken IPad Version

[Post New]by circlelt on Mar 14, 12 7:42 AM
Bren444
If you look to the right of your screen you will see the green envelope for Customer Support. Click on that and contact them. Customer Support should be able to help you get the game going or give you a refund.

 
Bren444
Jellyfish
Jellyfish
16 Posts

Re:Broken IPad Version

[Post New]by Bren444 on Mar 14, 12 12:33 PM
Thank you for your response. :o)

 
Birdsbeth
Starfish
Starfish
50 Posts

Re:Broken IPad Version

[Post New]by Birdsbeth on Mar 19, 12 12:22 PM
I have had same ipad problem, thanks. I'll try customer support too. They are great, have asked them a question before.

 
 
 
 
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