Tongs for hot iron this working!!!!

[Post New]by anidre on Apr 1, 12 6:58 AM
Tongs : change options : custom cursor and a smaller screen! It finally did the trick with me !

 
CiChDa
Dogfish
Dogfish
1,972 Posts

Re:Tongs for hot iron this working!!!!

[Post New]by CiChDa on Apr 1, 12 10:11 AM
You are wonderful...It worked! Thank you ever so much

 

Re:Tongs for hot iron this working!!!!

[Post New]by pennylane60 on Apr 1, 12 10:43 AM
Thanks!! I spent a long time trying, and this does work, finally!!

 
2leap
Seahorse
Seahorse
20 Posts

Re:Tongs for hot iron this working!!!!

[Post New]by 2leap on Apr 1, 12 11:23 AM
It works. It works! What a relief.
You are a genius, Anidre. Thanks a bunch.

 

Re:Tongs for hot iron this working!!!!

[Post New]by ginano59 on Apr 1, 12 12:51 PM
NOT WORKNG HAVE TRIED THE OPTIONS SMALLER SCREEN CUSTOM CURSOR

 
bfgCimarron
Dogfish
Dogfish
1,902 Posts

Re:Tongs for hot iron this working!!!!

[Post New]by bfgCimarron on Apr 1, 12 12:56 PM
Hi ginano59,

Welcome to the pond! If anidre's trick isn't working for you and the tongs are still giving you trouble, I would get in touch with our Customer Support team (if you click the blue text, it will take you to more information about how to do that). One of our Reps would be happy to look into this further with you to help out.

Hope that helps!

bfgCimarron

 
katielu88
Squid
Squid
70 Posts

Re:Tongs for hot iron this working!!!!

[Post New]by katielu88 on Apr 1, 12 1:18 PM
Thanks so much it worked for me to

 

Re:Tongs for hot iron this working!!!!

[Post New]by stirio on Apr 1, 12 3:59 PM
thank you ANIDRE your help made my day with the tongs fix, Stirio

 

Re:Tongs for hot iron this working!!!!

[Post New]by Rene1969 on Apr 1, 12 10:00 PM
anidre thanks so much it worked for me!!!

 

Re:Tongs for hot iron this working!!!!

[Post New]by TERRYLANE on Apr 1, 12 11:21 PM
Thank you, thank you, thank you!

 

Re:Tongs for hot iron this working!!!!

[Post New]by QrtrMoon on Apr 2, 12 8:24 AM
Boy-Howdy!!!! This solution worked for me, much obliged! "smaller screen" meant (for me anyway) a switch to "wide screen" and then of course selecting custom cursor. You've helped out a lot of folks here my friend, good job!

 
blu_j_10
Jellyfish
Jellyfish
14 Posts

Re:Tongs for hot iron this working!!!!

[Post New]by blu_j_10 on Apr 2, 12 9:01 AM
Thank you for the help, was ready to get my money back. But seriously, this is what we have to do? Not good, BFG.

 
bfgBaikal
Marlin
Marlin
8,624 Posts

Re:Tongs for hot iron this working!!!!

[Post New]by bfgBaikal on Apr 3, 12 4:08 AM
Hi Fishies,

I would just lke to address the issue that we know a lot of you are having with the tongs and the hot iron.

We are very sorry for this trouble but we are glad to have some good news on this for you!

We have found that when the flashlight is turned on, it is not possible to use the tongs. So, by ensuring that the flashlight is off, you should have more success.

Just to note, the flash light effect is subtle, especially in lighter scenes, so it may not be apparent it is on.

The flashlight can be switched on/off from lower right hand corner

I hope this is helpful!

Happy Gaming!

bfgBaikal

 

Re:Tongs for hot iron this working!!!!

[Post New]by GlennCummings on Apr 3, 12 3:06 PM
Still no joy. I have tried every combination of screen size, cursor, and flashlight, but the iron bar is still too slippery for my tongs.

 

Re:Tongs for hot iron this working!!!!

[Post New]by s1b2b3 on Apr 4, 12 9:44 AM
it's not working for me. I made the screen smaller, clicked on the custum curser

 
bfgMonongahela
Manatee
Manatee
4,448 Posts

Re:Tongs for hot iron this working!!!!

[Post New]by bfgMonongahela on Apr 4, 12 10:22 AM
Hi Fishies,

I just wanted to clarify the Display workaround that we found has worked for some customers -

If you go to the Options Menu of the game, try turning Off the "Wide Screen" option and/or turning Off "Full Screen" mode.

As soon as we have any more updates, we'll be sure to let you all know.

In the meantime, please keep sending Customer Support information about any trouble you're having. This will help us figure out exactly where the issue is so we can get things fixed as quickly as possible!

Thanks everyone!

bfgMonongahela

 
ourbar
Seahorse
Seahorse
22 Posts

Re:Tongs for hot iron this working!!!!

[Post New]by ourbar on Apr 4, 12 12:06 PM
What a relief!! I took out all the options, widescreen, custom cursor and all and I finally got it to work. Whew! Thanks for all the help Fishies.

Edited on 04/04/2012 at 12:07:36 PM PST


 

Re:Tongs for hot iron this working!!!!

[Post New]by trahanterry48 on Apr 4, 12 12:23 PM
Still is not working for me! I am about to ask for my money back! I have tried all of these things and nothing is working still.

 

Re:Tongs for hot iron this working!!!!

[Post New]by arjay99 on Aug 17, 12 5:11 PM
Where do I get the tongs so begin with. I cannot find them.

 
 
 
 
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