bfgRhone
Manatee
Manatee
4,302 Posts

Post any Marie Antoinette and the Disciples of Loki technical issues here only

[Post New]by bfgRhone on May 15, 12 1:25 AM
If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a couple of suggested articles that have helped solve some common problems with games in the past:

Game Crashing, Freezing, or Blank Screen
Game Compatibility

While we can offer a known solution for technical issues in the Forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team.

The Forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly.

If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.

*Please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'

 

Re:Post any Marie Antoinette and the Disciples of Loki technical issues here only

[Post New]by lindajoanne2003 on May 18, 12 10:20 AM
This is the first game that has shut my computer down completely?

 
bfgSeine
Stingray
Stingray
5,158 Posts

Re:Post any Marie Antoinette and the Disciples of Loki technical issues here only

[Post New]by bfgSeine on May 22, 12 3:25 PM
Hi lindajoanne2003,

I'm sorry to hear that the game was crashing and causing your computer to shut down. There might be a couple things that are causing that, but I would first make sure that all software programs and drivers are up to date. You can find more information about troubleshooting steps you can try here on our help article:

Game Crashing, Freezing, or Blank Screen

If the recommendations in that help article aren't working, you can contact our Tech Support team and they'll be happy to help.

I hope that works out so you can play the game!

bfgSeine

 
QUZEMOTO
Guppy
Guppy
160 Posts

Re:Post any Marie Antoinette and the Disciples of Loki technical issues here only

[Post New]by QUZEMOTO on Jun 12, 12 3:28 PM
i am getting missing openal dll 32 error and game will not open. have un and reinstalled. just delete, don't need crap.

 
 
 
 
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