rudge
Sea Anemone
Sea Anemone
1 Posts

crashes

[Post New]by rudge on Jun 7, 12 1:52 PM
My computer keeps crashing when I play this game, it could be within 5 minutes of playing, or sometimes I can play for longer, but it always crashes, can anyone help please.

 
bfgMonongahela
Manatee
Manatee
4,448 Posts

Re:crashes

[Post New]by bfgMonongahela on Jun 12, 12 12:24 PM
Hi rudge and Welcome to the Forums.

I'm sorry to hear you're having trouble with this game crashing on you.

We have some things you can try to get that fixed in the help article I'm linking below:

Game Crashing, Freezing, or Blank Screen

But if you try those suggestions and the game is still not working right, please get in touch with our Tech Support team. They'll be able to really delve into the problem and see how best to get it resolved for you.

You can contact them by clicking on the green envelope on the right to get to our Help pages. From there, click "Contact Us" on the left of that screen to submit a support ticket.

Also, we do have a specific thread here where we'd like to collect all the posts about tech issues that come up with this game. This will help us keep track of any recurring issues. I'm going to lock this thread now, but you're welcome to post over in that other thread if you'd like.

I hope that helps!



bfgMonongahela

 
 
 
 
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