pgillenw
Minnow
Minnow
236 Posts

Runtime Error -- Did the developers use an outdated DLL?

[Post New]by pgillenw on Jun 17, 12 2:15 PM
This runtime error is unfortunate. Either the devs have used an outdated DLL or one not common to most user systems. How about posting a download of the DLL or EXE. Saving Tech Support from an overload. Do keep in mind the varying configurations i.e. 64 bit vs 32 bit and OS systems.

 
bfgCimarron
Dogfish
Dogfish
1,902 Posts

Re:Runtime Error -- Did the developers use an outdated DLL?

[Post New]by bfgCimarron on Jun 17, 12 3:11 PM
Hi pgillenw,

Thank you for the feedback and the helpful tip. It is something our team is looking into at the moment, so I'll definitely pass this a long. If we're able to get anything resolved, we will post an update about it as soon as we can.

In the meantime, our Tech/Customer Support definitely doesn't mind helping out, and if you would like assistance with your purchase, don't hesitate to get in touch:

How to get in contact with Customer Support

In the meantime, to keep new threads open for specific game play questions, I'm locking this now. However if you, or any others, run into more technical issues, don't hesitate to use the link above, or post in the tech issues thread here:

Post any 1 Moment of Time: Silentville technical issues here only

As this will also help us keep better track of the issue. Thank you again pgillenw!

bfgCimarron

 
 
 
 
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