8,624 Posts

Re:iPad Version: Crate Issue?

[Post New]by bfgBaikal on Jul 22, 12 9:40 AM
Hi jlcaley,

Welcome to the Pond!

How odd - I was playing that game just last night!

When you are getting the crates, the thing to do is to just hold down on the crates and all available slots (usually 3) should be filled automatically.

If that doesn't help though, I would encourage you to uninstall and reinstall the game. As long as you are logged on with the same account details used to purchase the game, you won't have to purchase that game again even if the reinstallation process prompts you to purchase.

The following help article will help you to reinstall if you have any trouble:

iPad, iPhone, and iPod touch Troubleshooting

If you continue to have problems with this game, please contact our Tech Support team and they will be happy to help.

Thank you!


Edited on 07/22/2012 at 9:40:28 AM PST

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