security key

[Post New]by azellia on Jul 24, 12 2:21 AM
why does haunted horsemen ask for a security key when i try to activate no other games ever asked and what is a security key anyway?

 
bfgCimarron
Dogfish
Dogfish
1,902 Posts

Re:security key

[Post New]by bfgCimarron on Jul 24, 12 2:02 PM
Hi azellia,

A security key error can pop up sometimes if you've recently had any major work done to your computer. However, even if not - this is something a customer service rep can definitely clear up with you.

When you write in, there will be some information Customer Service can use to help clear that up for you. If you check out this help article here it goes over what information will help them clear this up for you:

Security Key Error

And if you click this link here it will take you to information on how to get in contact with them:

How to get in contact with Customer Support

I hope this helps!

In the meantime, to keep new threads open for specific game play questions, I'm locking this thread now. If you run into any more technical issues, I would also get in contact with support again. Or I would post in the technical issues thread for the game here:

Post any Haunted Legends: The Bronze Horseman Collector's Edition technical issues here only

As this will help us keep better track of any issues. Thank you!

bfgCimarron

 
 
 
 
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